Home Brands is supported by readers. Some links on Home Brands are referral links. If you use one of these and buy something, Home Brands may make a small amount of money. More info.
ServiceOne is a home warranty company based in Omaha, Nebraska and serves the greater Omaha and Dubuque areas. They offer a variety of services to home owners including appliance, system, and plumbing repair. In addition to being the service providers, they offer service plans and home warranties for those that want guaranteed coverage on select systems and appliances. Their customers give them good reviews overall, but with a few caveats. Read on below for more details on their offering and what customers say...
ServiceOne is a local Nebraska company that acts as a service provider for plumbing, electrical, and appliance repair -- among others. As a service provider, their main business is providing ad hoc service to those in need. Here are additional company details:
|# of States Served||NE Only|
ServiceOne has a variety of service plans and home warranty plans that provide peace of mind to customers who may need repairs and replacements of their appliances and systems. They offer multiple tiers of coverage options. Here are the details:
|Gold Plan||Everything from the Copper, Bronze, and Silver plans (except A/C maintenance) and:|
|Traditional Home Warranty||Everything from the Copper, Bronze, and Silver plans except power humidifier with the following additions:|
|New Construction Home Warranty||Everything from the Traditional Home Warranty:|
Exclusions / Limitations:
ServiceOne has an online service request form and a designated number to call in. Most customers describe the claim process to be simple and appointment setting to be fast. There were some complaints about missed appointments when it related to home warranty customers.
Most customers describe prompt service and simple transactions with ServiceOne staff, which is refreshing within the industry. There are some complaints. Some of these are disagreements on the amounts to be covered in certain instances -- with some customers feeling that they were being upcharged unfairly. Others described issues with coverage specifically around the older appliance / system exclusion mentioned above.
ServiceOne vs. American Home Shield
American Home Shield is one of the best rated home warranty companies in the country with a wide network of service providers. They also have a fully customizable plan where you can select only the systems and appliances that you need covered. Overall, customers are very satisfied with the repairs and replacements that they provide versus competitors.
ServiceOne vs. Choice Home Warranty
Choice Home Warranty offers a solid base price for their home warranties. They offer multiple tiers of home warranty plans for both repairs and replacements with multiple pricing options. Customers are generally satisified with Choice and happy with the service provider quality that they receive.
ServiceOne vs. First American
ServiceOne is a small, locally owned company while First American is a major insurance and title company. If you already have First American for other services, adding on the home warranty service could be worth it to you. They have good reviews from customers overall and plenty of plan choices. They do get some negative reviews occasionally about having to pay more than expected in some instances, but slightly beat out ServiceOne in terms of customer satisfaction.
Sign up for your ServiceOne Plan Now: Get Your Quote Now