Service Line Warranties of America Review (2018)

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Service Line Warranties of America

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Service Line Warranties of America is a subsidiary of HomeServe and focuses on covering what matters the most -- your water, gas, electric, and sewer lines. Their service plans are similar to extended warranties and cover the line if problems were to arise. There is no service call fee or other kind of deductible and the prices are competitive. That said, they don't cover the whole country.

Home Warranty Scores

Overall Score: 7.2/10

Customer Satisfaction: 7.3/10

Prompt Service: 7.1/10

Repair / Replace Quality: 7.2/10

Price Range: $35-$105

Deductible: $0

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Company Details

Service Line is a subsidiary of HomeServe and is active in selected states and regions. To find out if they are active in your area, plug in your zip code onto their home page. Here are more details:

Service Line
HeadquartersCanonsburg, PA
# of States ServedSelect States and Sub-Regions
BBB RatingA+

Product Details

Service Line provides water, sewer, gas, and electric line repair services -- similar to extended warranties. Here are the details:

TypePlan
Select Any of These Plans (Depends on Location)
  • Interior Plumbing and Drainage System Coverage
  • Exterior Sewer/Septic Line Coverage
  • Exterior Water Service Line Coverage
  • Exterior Gas Line Coverage
  • Interior Electric Line Coverage

Exclusions / Limitations:

    There are select limitations and exclusions by location.

Ease of Making Claims

Service Line Warranties has an email address and a phone number to deal with incoming calls regarding claims. In both circumstances, most customers find that they are able to get an appointment from a local contractor quickly, but there are some that had to deal with long wait times to find out when a service provider would be out to their location.

Positives

  • Phone and email contacts

Negatives

  • No online portal to manage appointments
  • Some experienced wait times

Repairs & Replacements

Most folks who have had to use Service Line have been pleased with the results. However, there were are some that had issues with complex repairs. For example, if a line needed a repair that would require lots of work and follow up appointments, there are some who describe feeling abandoned. Although it is not an issue for everyone, it could be a problem if there are deep issues with the line in question.

Service Line vs. Other Top Home Warranties

Service Line vs. American Home Shield

In many ways, Service Line and American Home Shield are very different styled warranties. While American Home Shield helps with internal electric and plumbing, external lines are not in its immediate purview out of the box. That said, what American Home Shield does offer is a service plan that can be customized to cover your most important systems and appliances. Also, it is beloved by customers overall for its repairs and prompt responses.

Service Line vs. Choice Home Warranty

Like American Home Shield, Choice is more of an appliance and in-home system home warranty program. That said, it is also well loved by its customers as well.

Service Line vs. First American

First American also offers a traditional home warranty similar to Choice or American Home Shield. First American gets good reception from customers overall, but there are some that felt like their complex claims were not handled well. Service Line offers less but more specialized coverage, but also struggled from negative reviews during complex claims.

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Home Warranty Score: 7.2 / 10 from 14 Ratings