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Service America was made popular for its wide network of service people across the US. Starting as a on-the-fly service provider for plumbing and equipment repair, Service America added its very own Service Plan option that operates much like a home warranty. With three different plan options, they once were one of the best reviewed options and they structure their plans similar to many popular home warranty companies. Over recent years, some of their customers have had mixed reviews about their ability to service customers promptly.
Service America has been operating in the United States for over 40 years providing plumbing, air conditioning, and appliance installation and repair services. Here are the full details:
|Headquarters||Fort Lauderdale, FL|
|# of States Served||All States|
In addition to providing installation and repair services on the fly, Service America has home service plans that operate like a home warranty. Here are the details:
|mySystem Service Plan|
|myAppliance Service Plan|
|myHome Service Plan||Everything from both the mySystem and myAppliance plans.|
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Exclusions / Limitations:
Service America has an online claim portal for customers and also designated phone support. However, some have described long hold times on the phone and delayed appointment setting through the claim portal (up to days to get an appointment scheduled for some reviewers).
After a claim is submitted and appointment day solidified, some have described there being problems with getting service providers to come. After this hurdle, most experience good service, but there are some that still complain about lack of adequate repairs and further delays.
Service America vs. American Home Shield
Service America and American Home Shield have similar plan structures -- with American Home Shield also having a systems, appliance, and combo plan. Additionally, American Home Shield has a build your own plan, which is great for those that want more customization options. Lastly, their customers give them higher marks overall for service and ease of appointment making.
Service America vs. Choice Home Warranty
Choice Home Warranty offers a slightly different plan structure than Service America with combo systems and appliance plans. They are a competitive on pricing and also get good marks from customers on their service and appointment setting.
Service America vs. First American Home Warranty
First American is similar to Choice Home Warranty in that it has combo system and appliance plans based on tiers and number of covered units. They do well with appointment setting and scheduling and a bit better on service scores as well.
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