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Septic Maxx is primarily a septic maintenance company. However, they also offer protection plans for both septic systems and appliances. They offer three tiers of appliance protection plans. Overall, there were some complaints about Septic Maxx's tactics for acquiring customers. Also, folks had complaints about being unable to cancel the service even though they requested cancellations.
Septic Maxx is an independently run business that focuses on providing septic maintenance and home protection services across the US, Canada, US Virgin Islands, and Puerto Rico. Here are additional company details:
|Headquarters||Delray Beach, FL|
|# of States Served||All States|
Septic Maxx provides both septic protection plans and appliance protection plans that act much like a home warranty. We will go through each of their offerings so you know what they cover. Here is the breakdown:
|Septic Tank Protection|
|Basic Appliance Protection Plan|
|Silver Appliance Protection Plan||Everything in the Basic Plan and:|
|Gold Appliance Protection Plan|
Exclusions / Limitations:
Overall, customers report that they are able to get a hold of Septic Maxx easily. Unfortunately, some customers and prior customers have described getting harrassed on the phone for months. Additionally, there are others that describe issues with cancelling the service. They report responsive agents, but not as responsive to cancellations as sending service people.
Unfortunately, there were many complaints about Septic Maxx services. Most of these concerned unrequested sales tactics by phone and direct mail campaigns that confused consumers. For those that called in requesting service, there were some that described that service providers did not come out. It was difficult to find positive reviews about Septic Maxx's service.
Septic Maxx vs. American Home Shield
American Home Shield, although it doesn't cover septic lines, has a great home warranty product that covers home appliances, in-home plumbing, and electrical systems. They are rated very well by their customers and offer a customizable plan where you can select on the systems and appliances that you really need to fix.
Septic Maxx vs. Choice Home Warranty
Choice Home Warranty is another home warranty company that focuses on repairs and replacements of systems and appliances -- but not septic lines and tanks. They have multiple tiers of service and get really good reviews from customers. They are more budget friendly than many options and have a low service call fee.
Septic Maxx vs. First American
First American is a large title and insurance company and has home warranty services that cover the US. They cover a variety of home appliances and systems for a cost effective pricepoint. They get some negative feedback when some customers expected to pay less, but are well reviewed overall in most cases.
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