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Platinum Home Warranty is an Arizona based home warranty that focuses on the unique needs of those living in Arizona. From extremely high temperatures in the summer to plummetting temperatures in the winter, Arizonans live with extremes. Platinum's pitch to them is to use someone that really knows what you are going through. Overall, customers have felt good about their Platinum plans. There have been some hiccups in select cases, but overall positive reviews from customers.
Overall Score: 9/10
Customer Satisfaction: 8.9/10
Prompt Service: 9/10
Repair / Replace Quality: 8.9/10
Price Range: $450-$700
Deductible: $65Get Your Quote Now
Platinum Home Warranty is an Arizona based company that focuses on providing customers in the Arizona area with locally sourced service plans for their appliances and systems. Here are additional details:
|# of States Served||AZ Only|
Platinum Home Warranty offers three different tiers of service plans. Here is a comparison of their offerings:
|Premium Plan||Everything in the Complete Plan and:|
|Ultimate Plan||Everything in the Premium Plan and:|
|Optional Add-On Items|
Review New 2018 Plan Options & Get The Best Rates
Exclusions / Limitations:
Platinum has an online form to request service and a phone number to call. Customers describe Platinum phone agents to be considerate and professional in general. Generally, customers report that they are able to get appointments set seamlessly using the available technology.
Most customers report straightforward experiences and repairs from Platinum Home Warranty. With simple tasks, customers describe helpful service providers and efficient fixes. However, there are a few negative reviews that have popped up. In these cases, the frustrations mostly arose from coverage complaints where the contract was in the company's best interest and extremely hot days when there were service delays for cooling coverage. One thing to note is that a few customers complained that certain items were not covered -- electronics (specifically appliance control boards) are one of the most common items to break and they do not appear to be covered in these contracts. Make sure to read carefully before signing.
Platinum vs. American Home Shield
Platinum and American Home Shield have different ways of tiering their plans. American Home Shield has both system and appliance plans with a Combo plan that covers everything. For customization, they also have a completely custom plan where you can select the appliances and systems from their list that you really need covered. American Home Shield has some of the widest coverage in the industry and customers that hare happy with repairs and replacements.
Platinum vs. Choice Home Warranty
Similar to American Home Shield, Choice has great reaviews from customers on repairs and replacements. Their tiered plans resemble Platinum Home Warranty and prices are quite competitive in comparison.
Platinum vs. First American
First American is one of the larger home warranty companies with its main lines of business in the insurance and title industries. First American has one of the largest service provider networks and good reviews from customers. It is a tight race between Platinum and First American for customer loyalty.
Sign up for your Platinum Home Warranty Plan Now: Get Your Quote Now