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National Home Warranty is one of the oldest independent home warranty companies, being founded in the mid 1980s. They cover both the Nevada and Arizona markets as a regional service company. They offer plans for both home buyers and homeowners, and they also work directly with real estate professionals in their covered areas to bring market their coverage. Overall, customers are satisfied, but there are some complaints worth noting.
National Home Warranty is an independent company offering both homeowners and new home buyers home warranty coverage in Arizona and Nevada. Here are additional details:
|National Home Warranty|
|Headquarters||Las Vegas, NV|
|# of States Served||AZ and NV|
National Home Warranty offers plans for both home buyers and existing homeowners. Their plans are the same in terms of price point and basic coverage. Here is the breakdown:
|Homeowner / Home Buyer Coverage|
Exclusions / Limitations:
Making a claim is a little bit unwieldy on their website. They do have a claim form for customers to submit claims, but their form is not simple to navigate to and is not SSL encrypted, which makes it a bit of a security risk to use. Folks that have called in describe mostly courteous staff, but there have been some that have suffered long hold times.
Although there are some that have described positive experiences with National Home Warranty for simple repairs, there are many others with complaints when things have gotten complex. Some of the complaints concern peak season times such as A/C going out during a heat wave. This is something that can be an issue for companies as their service providers are strapped. Other complaints have to do with coverage issues and delay tactics. Make sure to read the contract as this company has some strict limitations and exclusions that may make it less worthwhile for some customers.
National Home Warranty vs. American Home Shield
Although National Home Warranty offers some add-ons, American Home Shield offers a fully customizable plan that is great for those that don't want certain coverage items and rather substitute for other systems. They also have a widespread positive sentiment from customers concerning repairs and replacements.
National Home Warranty vs. Choice Home Warranty
Choice has a variety of different plans and coverage offerings for a competitive price versus National Home Warranty. With both states within its coverage area, Choice has more positive reviews from customers than National for service providers and prompt service.
National Home Warranty vs. First American
Similar to Choice Home Warranty, First American offers a variety of plans with different systems and appliances covered at different price tiers. This can be nice for folks that want more options, but don't want full customization. Overall, First American has good reviews from customers, but there are some complaints about coverage and feelings of paying too much in certain circumstances.
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