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HSA Home Warranty has mixed reviews when it comes to their home warranty service versus competitors. What some folks love about HSA is their repair staff and reimbursements, but others have had horror stories. Those that have had less exemplary experiences describe really long hold times, sometimes slow repair times, and issues with coverage. If you are considering HSA, make sure to read the contract in its entirety so you can be prepared when you have to make a claim.
HSA Home Warranty is a subsidiary of American Home Shield, and was acquired in 2004. Its main selling point for years has been its midwestern based employees that have put a friendly spin on the brand. While American Home Shield has kept products separate and this business an independent unit, many have experienced better service with the American Home Shield brand over the years so migrating to that service may be a good call for you.
|HSA Home Warranty|
|Headquarters||Cross Plains, WI|
|States Served||KS, ND, MN, IO, MO, IL, WI, MI, IN, TN, GA, SC, NC, VA, OH, PA, NJ, DE, MD, AK and DC|
HSA Home Warranty is only available in select states since its acquisition. For those that are in a covered state, there are some differences in coverage, specific to your area. Make sure to review your contract before signing to make sure that it is what you expect. Below, find the options as they are for many covered states:
|Basic Plan (Seller)|
(Central heat and ductwork avail. for extra fee)
|Basic Plan (Buyer)||All in seller plan and:|
|Buyer 7 Star Upgrade|
Review New 2018 Plan Options & Get The Best Rates
People describe the claim request process as being efficient and painless for most customers. Some that describe having the same issues with the same appliance or system oftentimes find it harder to get repeat fixes and get in contact with the right supervisor to help make sense of the complex situation.
Most customers are able to quickly get the right services from the providers for common and small issues that arise. But some others had issues with things like: repeatable breakages, service people that did not show up, and service providers that didn't fix the issues the first time.
Realtors have access to the same plans as home owners do. Realtors are able to select and sign up for their warranties online, which is a nice benefit, but there have been some complaints about the online interface. Some have had issues with the website and whether all of the features are updated. Because of HSA's status as a subsidiary of another home warranty company, there are many reasons to potentially move over your services to AHS.
HSA vs. American Home Shield
All of the benefits of the HSA in the past have been combined into American Home Shield's usability, better customer reviews, and simplicity when it comes to selecting a custom plan that should work for you. This is one of the reasons why we recommend rolling over your HSA warranty into AHS because the service is much better and plans more competitive.
HSA vs. First American Home Warranty
HSA's coverage space has dwindled over the years compared to First American. First American has a lot of benefits including an updated online portal that is user friendly. That said, there are some similar complaints when it comes to getting service for either HSA and First American. First American, however, beats on average price.
HSA vs. Choice Home Warranty
Choice Home Warranty has a more user friendly and up-to-date online experience for customers, which also is streamlined through customers' experiences dealing with the company. Prices are also much less pricey than HSA.
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