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General Home Warranty is a small business founded in Alburquerque, New Mexico. Although they offer nationwide home warranty services, their customer base is predominantly based in the New Mexico area. Recently, reviewers report they have not been keeping up with business, with some having problems getting in contact with them. Learn more about their offering below...
General Home Warranty is a small company based in New Mexico. It does not have many technical perks, but its pricing has remained low over the years. Here are more details:
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General Home Warranty has one basic plan with a few additional add-ons. Here is the full breakdown:
Exclusions / Limitations:
There are two ways to contact General Home Warranty: on the phone or through their online contact form. Unfortunately, their contact form is not SSL encrypted so please beware of the information you share through that medium. In terms of contacting GHW in general, there are some reports of long delays in getting in touch with GHW. This could be because the business is not staffed for an influx in service or new customers. In any case, this is something to be aware of.
For those that were able to get a hold of General Home Warranty, most were able to get service providers to come to their location. In terms of repairs, for those that were able to get repairs, most were happy about receiving them. However, there were oftentimes missed appointments and other possible delay tactics that occurred. Additionally, please read the contract for limits and exclusions as there are some strict monetary limitations that you should be aware of.
General Home Warranty vs. American Home Shield
American Home Shield has a nationwide coverage area, but has a massive service provider network and support staff to help with service requests at any time of the year. This is a big benefit of American Home Shield over General Home Warranty. In addition to that, they have a customizable plan where you can select the systems and appliances that you really need to have fixed. Overall, American Home Shield has great reviews for repairs and replacements.
General Home Warranty vs. Choice Home Warranty
Choice is another budget conscious home warranty option that has multiple tiered plans and is highly reviewed from customers. It is a solid choice for those that want a competitive priced home warranty like General Home Warranty, but with better service.
General Home Warranty vs. First American
First American is a large home warranty company that also specializes in title and insurance products. It has a wide network of service providers, has positive reviews from customers, and is easy to get in touch with. However, there were some that felt that they paid more money than expected in some cases.
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