Elevate Home Warranty Review (2018)

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Elevate Home Warranty

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Elevate Home Warranty is a Utah based company that services the Utah state for home warranty and service plans. They have four tiers of service for both home systems and appliances. Most customers find that they provide good and prompt service, but there were some that had complaints about repairs and replacements.

Home Warranty Scores

Overall Score: 7.3/10

Customer Satisfaction: 7.3/10

Prompt Service: 7.4/10

Repair / Replace Quality: 7.2/10

Price Range: $300-$525

Deductible: $59

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Company Details

Elevate Home Warranty serves the Utah area and has a small business footprint. As an independent company, they have less service providers that they work with versus other more established players. Here are additional details:

Elevate
HeadquartersOrem, UT
# of States ServedUtah Only
BBB RatingB

Product Details

Elevate offers four different plans at a variety of pricepoints, which cover multiple appliances and systems. Here is the full breakdown:

PlanCoverage Items
Basic Plan
  • rekey service
  • HVAC tune ups
  • home security system
  • A/C
  • furnace
  • swamp cooler
  • drain line stoppages
  • pipe leaks
  • toilet bowls / tanks / mechanisms
  • shower / diverter valves
  • sump pumps
  • recirculating pump
  • instant hot water dispenser
  • whirlpool bath pump / motor
  • water heater
  • electrical system
  • ceiling & exhaust fans
  • central vacuum
  • dishwasher
  • oven / range / cooktop
  • built-in microwave
  • garbage disposal
  • trash compactor
  • kitchen exhaust fan
  • garage door opener
ElevatedEverything in the Basic Plan and:
  • freon recapture
  • window A/C units
  • tankless water heater
  • water heater failure due to sediment
  • toilet replacement
  • showers heads & arms
  • angle stop / gate valves
  • interior hose bibs
  • pressure regulator
  • faucets
  • attic & whole house fans
  • smoke detector
  • kitchen refrigerator w/ ice maker
  • Elevation upgrade (more exclusions are covered)
Elevated PlusEverything in the Elevated Plan and:
  • no service fee
Elevated PlusEverything in the Elevated Plan and:
  • washer / dryer

Exclusions / Limitations:

  • Per unit limitations and exclusions
  • There may be additional general exclusions in your contract -- make sure to read your contract thoroughly.

Ease of Making Claims

Elevate Home Warranty has both a claim submission form and phone call in. Overall, most customers describe claims processing as relatively painless, though there are some that had issues with more complex communications.

Positives

  • Phone call-in and form available

Negatives

  • Some complex claims faced issues

Repairs & Replacements

Elevate Home Warranty is lacking much review sentiment in general. That said, there was a few negative reviews that were reported. They described issues with service providers not doing a complete job repairing the covered appliance or system. In some cases this caused extra headaches and costs for customers.

Elevate Home Warranty vs. Other Top Home Warranties

Elevate Home Warranty vs. American Home Shield

American Home Shield is the nation's most popular home warranty company and offers service in the Utah area. It offers a bit more customization versus Elevate in that you can create a custom plan that only covers the appliances and systems that you really need. Additionally, American Home Shield customers have some of the most positive experiences in the industry.

Elevate Home Warranty vs. Choice Home Warranty

Choice offers a lower budget offering versus American Home Shield and offers tiers similar to Elevate. They do well with customers concerning repairs and replacements while remaining competitive on price.

Elevate Home Warranty vs. First American

First American offers nationwide coverage and has a wide network of service providers. Though they are not as popular, they have a large customer base and most have positive experiences with repairs and replacements.

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Home Warranty Score: 7.3 / 10 from 4 Ratings