Colorado Home Warranty Review (2018)

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Colorado Home Warranty

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Colorado Home Warranty is a home services plan that focuses on the Colorado market. It is budget friendly and low cost. They are a bit of an older school company with an out-dated website experience. In terms of their services, their customers give them some mixed reviews. Some of them had good things to say, but others had problems with repair coverage in certain instances. One of the reasons for this is that Colorado Home Warranty has lower than average $ limitations to be aware of.

Home Warranty Scores

Overall Score: 7.6/10

Customer Satisfaction: 7.6/10

Prompt Service: 7.4/10

Repair / Replace Quality: 7.5/10

Price Range: $275-$475

Deductible: $55

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Company Details

Colorado Home Warranty is a locally owned business that focuses primarily on the Colorado state home market. Here are additional details:

Colorado Home Warranty
HeadquartersLakewood, CO
# of States ServedCO Only
BBB RatingA+

Product Details

Colorado Home Warranty has one plan with additional add-on services for the Colorado area -- please be aware that they have a purchase form on their website that asks for credit card information. Their form is not SSL encrypted which makes it dangerous to use. Calling in may be more secure. Here is the full breakdown of what they cover:

PlanCoverage Items
Standard Plan
  • heating
  • ductwork
  • plumbing system
  • toilets
  • water heater
  • sump pump
  • bathtub whirlpool
  • dishwasher
  • range / cooktop / oven
  • garbage disposal
  • refrigerator
  • built-in microwave
  • trash compactor
  • electrical system
  • ceiling fans
  • central vacuum
  • exhaust fans
  • telephone wiring
  • garage door opener
Optional Add-On Items
  • A/C or cooler
  • washer / dryer
  • septic tank pumping
  • well pump
  • limited roof leak repair
  • pool / spa equipment
  • gas fireplace

Exclusions / Limitations:

  • Per unit monetary limitations and exclusions -- please read the contract carefully before purchasing
  • Improper design, installation, previous repair, alteration or modification from manufacturer’s original specifications.
  • Fire, chemical build up, smoke, misuse, abuse, vandalism, lightning, flood, freeze, storms, accidents, mud, riots, earthquake, power surge, power failure, acts of God, damage from pests and/or pets
  • CHW reserves the right to offer cash in lieu of repair or replacement in the amount of our negotiated rates with our suppliers, which may be less than retail. Replacements will be made with builder’s standard units. Should a cash-out be the resolution to the covered item, CHW is not responsible for the installation of that item.

Ease of Making Claims

Colorado Home Warranty has an outdated website without a form to get service. For the 21st century tech savvy customer, this could prove to be an annoyance. However, there is a phone number to call to get service. Most customers describe service as efficient to get scheduled.

Positives

  • Phone call-ins efficient for most

Negatives

  • Website form unavailable

Repairs & Replacements

In terms of getting repairs and replacements, there are some mixed reviews from customers. Although several customers described easy and streamlined service for simple repair tasks, there were others that complained about the lack of service providers availability and limited reimbursements. This is something that is spelled out in the contract, which can be frustrating to customers that don't read the fine print. Please make sure to read the contract and understand the limitations for each unit as the amount that will be covered is often much less than the repair or replacement of a unit or complex repairs.

Colorado Home Warranty vs. Other Top Home Warranties

Colorado Home Warranty vs. American Home Shield

Colorado is a very competitively priced home warranty company, but with this there is a lot of financial limitations put on repairs and replacements. This is not true of American Home Shield that has nationwide coverage and provides more consistency with repairs and replacements. In addition to that, there are three plans that American Home Shield offers with the addition of a fully customizable plan that many customers love. It also gets really good reviews from customers for repairs and replacements versus the competition.

Colorado Home Warranty vs. Choice Home Warranty

Choice is a bit more price competitive for a larger home warranty company and offers coverage in the Colorado area as well. They have a wide network of service providers and have a high volume of positive reviews for repairs and replacements.

Colorado Home Warranty vs. First American

First American has a wide network of service providers and also has insurance and title businesses that are quite large in the US. They have multiple tiers of plans and get good reviews from customers overall. Theye have some limited complaints about extra costs that customers have in certain circumstances but are well rated by customers overall.

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Home Warranty Score: 7.6 / 10 from 7 Ratings