Choice Home Warranty vs. First American Home Warranty (2018 Updated)

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Choice Home Warranty

Is Choice Home Warranty the best way to protect your expensive appliances over the long term?

Most customers have a good experience with their Choice Home Warranty and appreciate filing claims online, the quickness of service, and that most repairs are covered. There was the occasional negative review about coverage issues and difference in overall cost and reimbursement amounts so make sure to read your contract to ensure that you are covered for the services you expect.

First American Home Warranty

Is buying a First American Home Warranty worth the money?

Overwhelmingly, customers are satisfied with their experiences with First American Home Warranty, with experiences of quick resolutions and good contractors. However, some had issues with the price and deductible, finding that deductible didn't necessarily cover a repair for them, just when a service agent had to come out. Although this may not be your experience, read the contract to make sure your expectations will meet reality.

Detailed Scores

Overall Score

Choice Home Warranty: 9.6/10
First American Home Warranty: 8.9/10

Customer Satisfaction

Choice Home Warranty: 9.5/10
First American Home Warranty: 8.9/10

Prompt Service

Choice Home Warranty: 9.5/10
First American Home Warranty: 8.7/10

Repair / Replace Quality

Choice Home Warranty: 9.6/10
First American Home Warranty: 8.8/10

Premiums

Choice Home Warranty: $369-$449
First American Home Warranty: $288-$470

Deductibles

Choice Home Warranty: $60
First American Home Warranty: $75-$95

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Overall Coverage

Choice Home Warranty has a smaller coverage area than First American. First American covers all states in the US, and Choice covers all states but California. In terms of the options to home owners, both Choice and First American tier their plans similarly and offer more or less the same amount of coverage with a few small swaps. Check below for the full details for the breakdown between the First American Premier Plan and the Choice Total Plan.

Basic Plan Breakdown

Take a look below for a side by side breakdown of what is covered and what isn't in the basic combination system/appliance plans offered by both Choice Home Warranty and First American:

ChoiceFirst American
Heating System With Ductwork
Electrical System
Plumbing (incl. stoppages)
Whirlpool Bathtub
Water Heater
Refrigerator
Range / Oven / Cooktop
Trash Compactor
A/C With Ductwork
Garage Door Opener
Instant H/C Water Dispenser
Ceiling Fans
Exhaust Fans
Washer / Dryer
Garbage Disposal
Dishwasher
Built-in Microwave
Central Vacuum

Learn More About Plans From Choice Home Warranty

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Exclusions:

These companies have slightly different exclusions. Make sure to read your contract before signing to make sure that you understand any limitations of service in your area.

Ease of Making Claims

Both Choice Home Warranty and First American have simple and straight-forward online claim portals that make submitting claims simple. In terms of how customers feel about submitting claims, Choice has higher customer satisfaction ratings overall, but there were occassional issues for both with phone submissions.

Repairs & Replacements

Choice also gets higher marks from customers for repairs and replacement services. Most have easy repairs, but some were concerned about the replacement appliances supplied. Some common complaints about First American are being charged in ways that customers don't expect and having to pay multiple times per unit. Make sure to read your contract for financial limitations and times you will have to pay the service fee to set your expectations.

Browse Reviews From These Home Warranty Companies

American Home Shield
9.8/10

American Home Shield

Choice Home Warranty
9.6/10

Choice Home Warranty

America's Preferred Home Warranty
9.3/10

America's Preferred Home Warranty

Landmark Home Warranty
9.3/10

Landmark Home Warranty

The Home Service Club
9.1/10

The Home Service Club

Platinum Home Warranty
9/10

Platinum Home Warranty

American Residential Warranty
9/10

American Residential Warranty

First American Home Warranty
8.9/10

First American Home Warranty

Sears Home Warranty
8.7/10

Sears Home Warranty

SquareTrade
8.7/10

SquareTrade

Home Warranty of America (HWA)
8.7/10

Home Warranty of America (HWA)

2-10 Home Warranty
8.7/10

2-10 Home Warranty

OneGuard Home Warranties
8.7/10

OneGuard Home Warranties

ServiceOne
8.6/10

ServiceOne

Select Home Warranty
8.6/10

Select Home Warranty

Minnesota Energy - ServiceChoice
8.5/10

Minnesota Energy - ServiceChoice

American Home Guardian
8.4/10

American Home Guardian

HSA Home Warranty
8.4/10

HSA Home Warranty

Blue Ribbon Home Warranty
8.4/10

Blue Ribbon Home Warranty

Right Way Home Protection
8.2/10

Right Way Home Protection

Fidelity Home Warranty
7.7/10

Fidelity Home Warranty

HomeServe USA
7.6/10

HomeServe USA

Colorado Home Warranty
7.6/10

Colorado Home Warranty

Total Home Protection
7.5/10

Total Home Protection

Universal Home Protection
7.5/10

Universal Home Protection

National Home Warranty
7.3/10

National Home Warranty

Elevate Home Warranty
7.3/10

Elevate Home Warranty

ABC Home Services
7.2/10

ABC Home Services

Service Line Warranties of America
7.2/10

Service Line Warranties of America

TotalProtect Home Warranty
7.1/10

TotalProtect Home Warranty

BFS Home Warranty
7/10

BFS Home Warranty

HMS National Home Warranty
7/10

HMS National Home Warranty

Allied Home Warranty
6.9/10

Allied Home Warranty

Service America
6.8/10

Service America

Home Warranty Inc
6.8/10

Home Warranty Inc

Nations Home Warranty
6.8/10

Nations Home Warranty

Old Republic Home Warranty
6.8/10

Old Republic Home Warranty

Cross Country Home Services
6.7/10

Cross Country Home Services

Assurant Solutions
6.6/10

Assurant Solutions

General Home Warranty
6.6/10

General Home Warranty

365 Home Warranty
6.6/10

365 Home Warranty

Residential Warranty Services
6.6/10

Residential Warranty Services

Septic Maxx
6.6/10

Septic Maxx

Buyers Protection Group
6.6/10

Buyers Protection Group

Disclaimer

Finding the right home service plan in an ocean of online reviews can be a tedious task. This site's purpose is to provide a detailed account of available home service plans in the US. The scores here are based on aggregated reviews from other sources across the Internet and although we have tried only to find trustworthy reviews, the scores may be affected if outside sites do a poor job mitigating fake reviews.

The makers of Home Brands also make affiliate commissions from some of these home service companies to keep the site running. We do not allow that to affect our scoring. There is NO additional price markup for using this site or on links from this site and any commissions made by Home Brands come out of the home service company's profit margin. See how it all works here.

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