Choice Home Warranty vs. Fidelity Home Warranty (2018 Updated)

Home Brands is supported by readers. Some links on Home Brands are referral links. If you use one of these and buy something, Home Brands may make a small amount of money. More info.

Choice Home Warranty

Is Choice Home Warranty the best way to protect your expensive appliances over the long term?

Most customers have a good experience with their Choice Home Warranty and appreciate filing claims online, the quickness of service, and that most repairs are covered. There was the occasional negative review about coverage issues and difference in overall cost and reimbursement amounts so make sure to read your contract to ensure that you are covered for the services you expect.

Fidelity Home Warranty

Is Fidelity Home Warranty worth the cost of the premium?

First, it's important to set some records straight -- Fidelity Home Warranty is run by a different company than the commonly known Fidelity Investments. Although they have been a force in the home warranty market for quite a while, they have mixed reviews from customers. Some have described having a good experience making claims and getting service, but others have had countless issues getting repairs good service even with items that are covered in the warranty.

Detailed Scores

Overall Score

Choice Home Warranty: 9.6/10
Fidelity Home Warranty: 7.7/10

Customer Satisfaction

Choice Home Warranty: 9.5/10
Fidelity Home Warranty: 7.7/10

Prompt Service

Choice Home Warranty: 9.5/10
Fidelity Home Warranty: 7.7/10

Repair / Replace Quality

Choice Home Warranty: 9.6/10
Fidelity Home Warranty: 7.8/10

Premiums

Choice Home Warranty: $369-$449
Fidelity Home Warranty: $350-$445

Deductibles

Choice Home Warranty: $60
Fidelity Home Warranty: $65

Get Choice Home Warranty Quote Now

Get Fidelity Home Warranty Quote Now

Overall Coverage

Fidelity only covers 13 states -- with most of the coverage in the western and central US. Because of this, some have found approaching a company with a bigger footprint a good idea as there are some complaints about lack of service providers in local areas. However, their comprehensive plan is competitive with other major competitors. Choice covers all states except California and has a wider array of systems and appliances it covers in its Total Plan.

Plan Breakdown

Take a look below for a side by side breakdown of what is covered and what isn't in Choice's Total Plan and Fidelity's Comprehensive Plan:

ChoiceFidelity
Heating System With Ductwork
Electrical System
Telephone Wiring
Plumbing (incl. stoppages)
Whirlpool Bathtub
Water Heater
Refrigerator
Range / Oven / Cooktop
Trash Compactor
A/C With Ductwork
Garage Door Opener
Ceiling Fans
Exhaust Fans
Washer / Dryer
Garbage Disposal
Dishwasher
Built-in Microwave
Central Vacuum
Select Haul Away
Select Code Violations
Select Permit Coverage
Refrigerant Recapture / Recovery / Disposal
Select Pest Control

Learn More About Plans From Choice Home Warranty

Get Your Quote Now

Exclusions:

These companies have slightly different exclusions. Make sure to read your contract before signing to make sure that you understand any limitations of service in your area.

Ease of Making Claims

Choice Home Warranty has an easy to use online portal for submitting and managing claims. Most customers find submitting a claim a simple task. When calling in, there are some hold times and reports of foreign call centers, which make setting up an appointment difficult for those that are hard of hearing, but overall Choice customers report overwhelmingly simple claim submission and appointment setting. Fidelity had more mixed reviews, which some finding the online claim portal difficult to use. Also, sometimes phone agents were difficult to reach with long hold times.

Repairs & Replacements

Choice gets good reception from customers when it comes to service and repairs. Most service providers are reported to be prompt and provide good service the first time that they repair a system or appliance. Some of Fidelity's customers reported having issues with service provider outages and lack of coverage. Make sure to read your contract to know how much each company commits to in writing.

Browse Reviews From These Home Warranty Companies

American Home Shield
9.8/10

American Home Shield

Choice Home Warranty
9.6/10

Choice Home Warranty

America's Preferred Home Warranty
9.3/10

America's Preferred Home Warranty

Landmark Home Warranty
9.3/10

Landmark Home Warranty

The Home Service Club
9.1/10

The Home Service Club

Platinum Home Warranty
9/10

Platinum Home Warranty

American Residential Warranty
9/10

American Residential Warranty

First American Home Warranty
8.9/10

First American Home Warranty

Sears Home Warranty
8.7/10

Sears Home Warranty

SquareTrade
8.7/10

SquareTrade

Home Warranty of America (HWA)
8.7/10

Home Warranty of America (HWA)

2-10 Home Warranty
8.7/10

2-10 Home Warranty

OneGuard Home Warranties
8.7/10

OneGuard Home Warranties

ServiceOne
8.6/10

ServiceOne

Select Home Warranty
8.6/10

Select Home Warranty

Minnesota Energy - ServiceChoice
8.5/10

Minnesota Energy - ServiceChoice

American Home Guardian
8.4/10

American Home Guardian

HSA Home Warranty
8.4/10

HSA Home Warranty

Blue Ribbon Home Warranty
8.4/10

Blue Ribbon Home Warranty

Right Way Home Protection
8.2/10

Right Way Home Protection

Fidelity Home Warranty
7.7/10

Fidelity Home Warranty

HomeServe USA
7.6/10

HomeServe USA

Colorado Home Warranty
7.6/10

Colorado Home Warranty

Total Home Protection
7.5/10

Total Home Protection

Universal Home Protection
7.5/10

Universal Home Protection

National Home Warranty
7.3/10

National Home Warranty

Elevate Home Warranty
7.3/10

Elevate Home Warranty

ABC Home Services
7.2/10

ABC Home Services

Service Line Warranties of America
7.2/10

Service Line Warranties of America

TotalProtect Home Warranty
7.1/10

TotalProtect Home Warranty

BFS Home Warranty
7/10

BFS Home Warranty

HMS National Home Warranty
7/10

HMS National Home Warranty

Allied Home Warranty
6.9/10

Allied Home Warranty

Service America
6.8/10

Service America

Home Warranty Inc
6.8/10

Home Warranty Inc

Nations Home Warranty
6.8/10

Nations Home Warranty

Old Republic Home Warranty
6.8/10

Old Republic Home Warranty

Cross Country Home Services
6.7/10

Cross Country Home Services

Assurant Solutions
6.6/10

Assurant Solutions

General Home Warranty
6.6/10

General Home Warranty

365 Home Warranty
6.6/10

365 Home Warranty

Residential Warranty Services
6.6/10

Residential Warranty Services

Septic Maxx
6.6/10

Septic Maxx

Buyers Protection Group
6.6/10

Buyers Protection Group

Disclaimer

Finding the right home service plan in an ocean of online reviews can be a tedious task. This site's purpose is to provide a detailed account of available home service plans in the US. The scores here are based on aggregated reviews from other sources across the Internet and although we have tried only to find trustworthy reviews, the scores may be affected if outside sites do a poor job mitigating fake reviews.

The makers of Home Brands also make affiliate commissions from some of these home service companies to keep the site running. We do not allow that to affect our scoring. There is NO additional price markup for using this site or on links from this site and any commissions made by Home Brands come out of the home service company's profit margin. See how it all works here.

Connect & Learn