Buyers Protection Group Review (2018)

Access Our #1 Home Warranty Company! Read Review & Unlock Best Deals

Buyers Protection Group

Home Brands is supported by readers. Some links on Home Brands are referral links. If you use one of these and buy something, Home Brands may make a small amount of money. More info.

Buyers Protection Group provides a variety of products including home and commercial inspections and home warranties. In terms of its home warranty product, it gets mixed reviews from customers. Although some have had streamlined experiences, there are many that had complaints about their service.

Home Warranty Scores

Overall Score: 6.6/10

Customer Satisfaction: 6.5/10

Prompt Service: 6.7/10

Repair / Replace Quality: 6.6/10

Price Range: $305-$480

Deductible: $50

Get Your Quote Now

Browse Our #1 Home Warranty

Company Details

BPG's largest business is their home inspection business. They operate around top housing markets to support this business and provide the home warranty products as a value-add. Here are additional details:

Buyers Protection Group
HeadquartersAlpharetta, GA
# of States ServedContinental US
BBB RatingA+

Product Details

Buyers Protection Group partners with other businesses such a Fidelity Home Warranty to provide services across the United States. The primary way that you may get a BPG home warranty is through a real estate professional. Because of this, their plans may vary widely state to state or region to region. Here are a selection of what they may offer near you:

PlanCoverage Items
Buyer's StandardWith select exclusions:
  • plumbing
  • plumbing stoppages
  • water heater
  • heating system
  • ductwork
  • electrical
  • telephone wiring
  • central vacuum
  • garage door opener
  • ceiling/whole house/exhaust/attic fans
  • dishwasher
  • range/oven/cooktop
  • built-in food center
  • trash compactor
  • built-in microwave
  • kitchen exhaust fan
  • select pest control (roaches, ants (except fire, pharoah, carpenter), silverfish, black widow, earwigs, brown recluse, millipedes, mice, crickets, centipedes, pillbugs, sowbugs, clover mites)
Comprehensive Coverage
  • all standard plan
  • mismatched systems
  • improper installations/repairs/modifications
  • removal of defective equipment
  • refrigerant recapture/recovery/disposal
  • permits
  • code violations
  • plumbing system exclusions
  • heating system exclusions
  • ceiling fans
  • dishwasher exclusions
  • garage door opener exclusions
  • and other kitchen appliance exclusions
Optional ItemsA la carte options:
  • A/C or evaporative cooler
  • pool/spa equipment
  • washer/dryer
  • kitchen refrigerator
  • additional refrigerator
  • sewage ejector pump
  • limited roof leak repair

Exclusions / Limitations:

    There are per contract limitations and exclusions. Please make sure to read your contract in entirety before signing.

Ease of Making Claims

Navigating BPG's website can be difficult for some. They have a MyWarranty portal that is easy to use, but as of this writing, has had some errors while navigating. Calling on the phone may be better for some -- but others have had issues with long hold times.

Positives

  • Phone call in and online portal available

Negatives

  • Some issues with hold times

Repairs & Replacements

Although this review is focusing primarily on the home warranty service, although some had good experiences, there are some reviewers that have had issues with the thoroughness of inspectors for that side of the business. In terms of the home warranty business, there are some complaints about the quality of service providers. Although most had okay experiences with BPG and getting service providers out, there were many negative reviews that stated that the service providers did not know how to fix the issue for anything that was complex.

BPG vs. Other Top Home Warranties

BPG vs. American Home Shield

American Home Shield has very transparent plans and a streamlined sign up process. They offer both systems and appliances plans. They also offer a customizable plan that allows customers to only select the appliances and systems that they know they will need coverage for. Overall, they receive accolades from customers on repairs and replacements.

BPG vs. Choice Home Warranty

Choice Home Warranty is a bit different than American Home Shield as they have a variety of combo (system and appliance) plans. Their prices are competitive against BPG. They also receive good reviews from customers about repairs and replacements.

BPG vs. First American

First American is a larger company that focuses on insurance as well as home warranties. Their home warranty business gets good reviews overall from customers, but some felt that they charged too much under certain circumstances. That said, they are quite well-received versus BPG's mixed reviews on repairs and service.

Sign up for your Buyers Protection Group Plan Now:   Get Your Quote Now

Browse Reviews From These Home Warranty Companies

American Home Shield
9.8/10

American Home Shield

Choice Home Warranty
9.6/10

Choice Home Warranty

America's Preferred Home Warranty
9.3/10

America's Preferred Home Warranty

Landmark Home Warranty
9.3/10

Landmark Home Warranty

The Home Service Club
9.1/10

The Home Service Club

Platinum Home Warranty
9/10

Platinum Home Warranty

American Residential Warranty
9/10

American Residential Warranty

First American Home Warranty
8.9/10

First American Home Warranty

Sears Home Warranty
8.7/10

Sears Home Warranty

SquareTrade
8.7/10

SquareTrade

Home Warranty of America (HWA)
8.7/10

Home Warranty of America (HWA)

2-10 Home Warranty
8.7/10

2-10 Home Warranty

OneGuard Home Warranties
8.7/10

OneGuard Home Warranties

ServiceOne
8.6/10

ServiceOne

Select Home Warranty
8.6/10

Select Home Warranty

Minnesota Energy - ServiceChoice
8.5/10

Minnesota Energy - ServiceChoice

American Home Guardian
8.4/10

American Home Guardian

HSA Home Warranty
8.4/10

HSA Home Warranty

Blue Ribbon Home Warranty
8.4/10

Blue Ribbon Home Warranty

Right Way Home Protection
8.2/10

Right Way Home Protection

Fidelity Home Warranty
7.7/10

Fidelity Home Warranty

HomeServe USA
7.6/10

HomeServe USA

Colorado Home Warranty
7.6/10

Colorado Home Warranty

Total Home Protection
7.5/10

Total Home Protection

Universal Home Protection
7.5/10

Universal Home Protection

National Home Warranty
7.3/10

National Home Warranty

Elevate Home Warranty
7.3/10

Elevate Home Warranty

ABC Home Services
7.2/10

ABC Home Services

Service Line Warranties of America
7.2/10

Service Line Warranties of America

TotalProtect Home Warranty
7.1/10

TotalProtect Home Warranty

BFS Home Warranty
7/10

BFS Home Warranty

HMS National Home Warranty
7/10

HMS National Home Warranty

Allied Home Warranty
6.9/10

Allied Home Warranty

Service America
6.8/10

Service America

Home Warranty Inc
6.8/10

Home Warranty Inc

Nations Home Warranty
6.8/10

Nations Home Warranty

Old Republic Home Warranty
6.8/10

Old Republic Home Warranty

Cross Country Home Services
6.7/10

Cross Country Home Services

Assurant Solutions
6.6/10

Assurant Solutions

General Home Warranty
6.6/10

General Home Warranty

365 Home Warranty
6.6/10

365 Home Warranty

Residential Warranty Services
6.6/10

Residential Warranty Services

Septic Maxx
6.6/10

Septic Maxx

Disclaimer

Finding the right home service plan in an ocean of online reviews can be a tedious task. This site's purpose is to provide a detailed account of available home service plans in the US. The scores here are based on aggregated reviews from other sources across the Internet and although we have tried only to find trustworthy reviews, the scores may be affected if outside sites do a poor job mitigating fake reviews.

The makers of Home Brands also make affiliate commissions from some of these home service companies to keep the site running. We do not allow that to affect our scoring. There is NO additional price markup for using this site or on links from this site and any commissions made by Home Brands come out of the home service company's profit margin. See how it all works here.

Connect & Learn

Legal & Scoring Methodology

About Us

Terms & Conditions

Privacy Policy

How We Score Companies

Home Warranty Score: 6.6 / 10 from 34 Ratings