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Buyers Protection Group provides a variety of products including home and commercial inspections and home warranties. In terms of its home warranty product, it gets mixed reviews from customers. Although some have had streamlined experiences, there are many that had complaints about their service.
Overall Score: 6.6/10
Customer Satisfaction: 6.5/10
Prompt Service: 6.7/10
Repair / Replace Quality: 6.6/10
Price Range: $305-$480
Deductible: $50
Get Your Quote NowBrowse Our #1 Home WarrantyBPG's largest business is their home inspection business. They operate around top housing markets to support this business and provide the home warranty products as a value-add. Here are additional details:
| Buyers Protection Group | |
|---|---|
| Headquarters | Alpharetta, GA |
| # of States Served | Continental US |
| BBB Rating | A+ |
Buyers Protection Group partners with other businesses such a Fidelity Home Warranty to provide services across the United States. The primary way that you may get a BPG home warranty is through a real estate professional. Because of this, their plans may vary widely state to state or region to region. Here are a selection of what they may offer near you:
| Plan | Coverage Items |
|---|---|
| Buyer's Standard | With select exclusions:
|
| Comprehensive Coverage |
|
| Optional Items | A la carte options:
|
Exclusions / Limitations:
Navigating BPG's website can be difficult for some. They have a MyWarranty portal that is easy to use, but as of this writing, has had some errors while navigating. Calling on the phone may be better for some -- but others have had issues with long hold times.
Positives
Negatives
Although this review is focusing primarily on the home warranty service, although some had good experiences, there are some reviewers that have had issues with the thoroughness of inspectors for that side of the business. In terms of the home warranty business, there are some complaints about the quality of service providers. Although most had okay experiences with BPG and getting service providers out, there were many negative reviews that stated that the service providers did not know how to fix the issue for anything that was complex.
BPG vs. American Home Shield
American Home Shield has very transparent plans and a streamlined sign up process. They offer both systems and appliances plans. They also offer a customizable plan that allows customers to only select the appliances and systems that they know they will need coverage for. Overall, they receive accolades from customers on repairs and replacements.
BPG vs. Choice Home Warranty
Choice Home Warranty is a bit different than American Home Shield as they have a variety of combo (system and appliance) plans. Their prices are competitive against BPG. They also receive good reviews from customers about repairs and replacements.
BPG vs. First American
First American is a larger company that focuses on insurance as well as home warranties. Their home warranty business gets good reviews overall from customers, but some felt that they charged too much under certain circumstances. That said, they are quite well-received versus BPG's mixed reviews on repairs and service.
Sign up for your Buyers Protection Group Plan Now: Get Your Quote Now
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