Blue Ribbon Home Warranty Review (2018)

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Blue Ribbon Home Warranty

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Blue Ribbon Home Warranty is a Colorado based home warranty company and serves only Colorado home owners and real estate professionals. Overall, it gets good responses from customers for service providers and repairs. Some of the negatives associated with Blue Ribbon are its out-dated user experience, small service area, and service outages/lack of service providers at times.

Home Warranty Scores

Overall Score: 8.4/10

Customer Satisfaction: 8.5/10

Prompt Service: 8.4/10

Repair / Replace Quality: 8.3/10

Price Range: $199-$399+

Deductible: $55

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Company Details

Blue Ribbon Home Warranty is a Colorado home warranty company that works with both real estate professionals and home owners in Colorado. It is a small local business. Here are the details:

Blue Ribbon
HeadquartersLakewood, CO
# of States ServedCO only
BBB RatingA

Product Details

Blue Ribbon provides a variety of home warranty style products to cover both home systems and major appliances for home owners in Colorado. Here are their plan details:

PlanCoverage Items
Silver Plan
  • heating system
  • ductwork
  • plumbing system
  • water heater
  • built-in whirlpool tub
  • sump pump
  • electrical system
  • garage door opener
  • central vacuum
  • doorbell
  • kitchen & bathroom exhaust fans
  • refrigerator
  • oven / range
  • dishwasher
  • built-in microwave
  • garbage disposal
  • trash compactor
Gold PlanEverything in the silver plan and:
  • washer
  • dryer
  • central A/C or cooler
Platinum PlanEverything included in the Gold plan and:
  • additional exclusions
  • maintenance plan
  • 2nd garage opener
  • 3 items from the following: sub-zero refrigerator, double oven, gas fireplace, well, septic tank, sewage ejector pump, pool, hot tub, pool / hot tub combo, roof leaks

Exclusions / Limitations:

  • Modifications, alterations, or incorrect installations.
  • Breakdowns caused by: improper installation, inadequate wiring, capacity, lack of efficiency, overloads, power failures, missing parts, failure to clean or maintain, neglect, misuse, noise, rust or corrosion, parts not available, discontinued parts, fire, smoke, earthquake, storms, lightning, flood, water, freezing, roots, theft, accidents, war, riots, vandalism, settlement of earth, pest or pet damage, acts of God, conditions beyond Company‚Äôs control, and any problems caused in any fashion as a result of asbestos or other toxic material.
  • Per appliance and system $ limitations are enforced for repairs and replacements.

Ease of Making Claims

Blue Ribbon has a small company feel with a website that may need some love. That said, they have an online form that you can submit your claim. You can also contact them by phone. Unfortunately, there are are some that experienced issues with getting service providers to come out and help them get their claim resolved. Although most were able to receive a prompt appointment these folks are more vocal with their concerns regarding appointment setting.

Positives

  • Online claim submission form
  • Phone call-ins are responded to

Negatives

  • Sometimes service providers are not available

Repairs & Replacements

Overall, most had a satisfactory experience concerning repairs and replacements -- especially if there was easy repairs to be made. Some of these issues can be mitigated if customers had a better understanding of the limitations in the their contract. So, make sure to read your contract thoroughly. Additional issues that are mentioned relate to service providers not being available in certain circumstances.

Blue Ribbon vs. Other Top Home Warranties

Blue Ribbon vs. American Home Shield

One of the biggest differences between Blue Ribbon and American Home Shield is that American Home Shield has a customizable plan that enable a customer to select a variety of systems and appliances into their plan that they foresee actually needing service for. In addition to that, American Home Shield gets great marks on customer satisfaction and repairs. This is one of the main reasons it is marked as one of the best available.

Blue Ribbon vs. Choice Home Warranty

Blue Ribbon and Choice have similar plan structures, but Choice has a wider network of service professionals and states covered. Additionally, they get high marks from customers on prompt service and repairs in general.

Blue Ribbon vs. First American

First American is a larger insurance provider who also provides home warranty services. They get good reviews on service overall and have a wide service area. One of the issues with First American is that some customers don't understand why they have to pay in certain circumstances or feel double charged. That said, more folks are satisfied with First American per capita.

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Home Warranty Score: 8.4 / 10 from 36 Ratings