Assurant Solutions vs. SquareTrade (2018 Updated)

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Assurant Solutions

Assurant is both a home insurance provider and a provider of 'extended warranties' per appliance/major electronics. The benefit hear is customization over the warranty en masse and it being more tailored directly to the product purchased. They have been made popular through offering coverage through Amazon and other retailers. Overall, customers who have owned Assurant extended warranties have had mixed reviews about the claims process.

SquareTrade

SquareTrade is an extended warranty coverage company that services both electronics and home appliances. They have been making serious waves in the home warranty and extended warranty space because of their focus on high end electronics as their core business. Customers have good things to say about SquareTrade overall, but there were some who had issues with delays and disappointments.

Detailed Scores

Overall Score

Assurant Solutions: 6.6/10
SquareTrade: 8.7/10

Customer Satisfaction

Assurant Solutions: 6.8/10
SquareTrade: 8.5/10

Prompt Service

Assurant Solutions: 6.3/10
SquareTrade: 8.6/10

Repair / Replace Quality

Assurant Solutions: 6.3/10
SquareTrade: 8.6/10

Premiums

Assurant Solutions: Varies
SquareTrade: $89-$399

Deductibles

Assurant Solutions: Varies
SquareTrade: $0

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Overall Coverage

One of the biggest differences between Assurant Solutions and Squaretrade is the way that they work with customers and prospects. Squaretrade has invested in their website experience for new customers allowing new customers to sign up for services directly. This is a big difference from Assurant that works primarily with retailers to pitch their services at the point of sale. For those that are looking for a new contract for electronics or appliances, Squaretrade simply makes it much easier to get extended coverage.

Coverage Breakdown

Although Assurant may offer more coverage during the point of sale, we provide a breakdown of what coverage you can purchase directly from these companies today for something that you've already purchased. Take a look at the breakdown below:

AssurantSquaretrade
Apple iPhoneSelected Carriers
Samsung GalaxySelected Carriers
Other SmartphoneSelected Carriers
Apple iPad
Samsung Galaxy Tablet
Other Tablet / Reader
Apple iMac
Other Desktop Computer
Apple Macbook
Other Laptop
TV
Gaming Gear / Console
Home Theater
Apple iPod Touch
Headphones
Camera
Smart Watch
Fitness Tracker
Misc Electronics
Built-in Microwave
Dishwasher
Refrigerator
Washer / Dryer
Range
Wall Oven
Cooktop
Built-in Microwave
Freezer
Other Appliance

Learn More About Plans From Squaretrade

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Exclusions:

These companies have different exclusions. Make sure to read your contract before signing to make sure that you understand any limitations of service in your area.

Ease of Making Claims

Both Assurant and Squaretrade have online claim portals that make it simple to submit a claim -- though Squaretrade has devoted more time to the ease of their usability. When it comes to calling in, there are times that Squaretrade has some longer than average hold times. However, some Assurant customers have reported that after submitting their claim, it can take a very long period to get their claims assigned and reconciled.

Repairs & Replacements

Squaretrade has a much better score when it comes to repairs and replacements. Squaretrade's main complaints that they face from customers are multiple repairs on the same unit not being covered and service providers being overbooked. Assurant on the other hand has issues with extremely long wait times and reports that sometimes claims are never resolved.

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Disclaimer

Finding the right home warranty in an ocean of online reviews can be a tedious task. This site's purpose is to provide a detailed account of available home warranties and service plans in the US. The scores here are based on aggregated reviews from other sources across the Internet and although we have tried only to find trustworthy reviews, the scores may be affected if outside sites do a poor job mitigating fake reviews.

The makers of Home Brands also make affiliate commissions from some of these home warranty companies to keep the site running. We do not allow that to affect our scoring. There is NO additional price markup for using this site or on links from this site and any commissions made by Home Brands come out of the home warranty company's profit margin. See how it all works here.

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