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Assurant is both a home insurance provider and a provider of 'extended warranties' per appliance/major electronics. The benefit hear is customization over the warranty en masse and it being more tailored directly to the product purchased. They have been made popular through offering coverage through Amazon and other retailers. Overall, customers who have owned Assurant extended warranties have had mixed reviews about the claims process.
Assurant's parent company is in the insurance market and was founded in 1892. It is a Fortune 500 company and focuses on a variety of insurance and warranty products across the US and worldwide.
|# of States Served||All States Except AK|
Assurant offers extended warranties per product for both major electronics and appliances. Here are all of the products that they offer coverage for:
|Covered Items||Coverage Items|
|A La Carte|
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Customers describe the claims process as fairly straightforward at the initial stages. Submitting a claim is relatively simple on the phone or through their online portal, but getting the claim processed quickly is where the problems usually develop.
There are many negative reports of both the repair representatives and the claim fulfillment process. Some customers describe that their claims are open for weeks and weeks while the service providers are difficult to contact. Additionally, sometimes claims are never resolved. This is one of the core areas of complaint.
Assurant Solutions vs. American Home Shield
One of the biggest differences between Assurant Solutions and American Home Shield is that Assurant focused more on extended warranties per individual product, while American Home Shield provides an overarching plan for multiple products. In addition to that, Assurant has more mixed reviews about service overall versus American Home Shield, which is the highest rated home warranty product for repairs and replacements.
Assurant Solutions vs. Choice Home Warranty
While Choice Home Warranty focuses on widescale coverage versus the individualized approach of the Assurant Solutions, on service specifically, Choice has some more positive reception from customers on quick service and repair resolution.
Assurant Solutions vs. First American Home Warranty
First American provides home warranty services that cover multiple items, while Assurant offers an a la carte extended warranty plan. In this way, you may get more value out of First American if you have more than one item that you'd like to cover. In addition to that, First American has some higher reviews when it comes to customer satisfaction.
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