American Residential Warranty Review (2018)

American Residential Warranty

Home Brands is supported by readers. Some links on Home Brands are referral links. If you use one of these and buy something, Home Brands may make a small amount of money. More info.

American Residential Warranty partners with other larger warranty companies to bring various home warranty packages straight to consumers. It also offers warranties on electronics that you can buy and bundle with your home warranty. Overall customers have good experiences with this company and the complaints are fairly limited to select service providers and contract exclusions that customers didn't understand.

Home Warranty Scores

Overall Score: 9/10

Customer Satisfaction: 9.1/10

Prompt Service: 9.2/10

Repair / Replace Quality: 8.9/10

Price Range: $360-$1139

Deductible: $50

Get Your Quote Now

Company Details

American Residential Warranty serves all states and acts as a front-end marketing site for the warranty services of The Warranty Group and AmTrust Financial Services who actually administer the home warranties. For warranties on electronics, they work with Asurion. Here are additional details:

American Residential Warranty
HeadquartersBoca Raton, FL
# of States ServedAll States
BBB RatingA+

Product Details

ARW has a variety of home warranty plans and bundles that should fit most folks needs. Here is a complete breakdown of their plans:

CategoryCoverage Plans
Kitchen Plus
  • refrigerator
  • range / oven / cooktop
  • dishwasher
  • built-in microwave
  • garbage disposal
  • kitchen exhaust fan
  • water heater
Heating & Cooling
  • central A/C
  • central home heating
  • humidifier
  • interior electrical system
PlatinumAll from Heating & Cooling and Kitchen Plus with:
  • 50% off washer/dryer
Platinum PremierEverything in the Platinum plan and:
  • plumbing system / stoppages
  • ductwork
  • garage door opener
  • refrigerator ice maker
  • ceiling fans

Review New 2018 Plan Options & Get The Best Rates

Get Your Quote Now

Exclusions / Limitations:

  • $5,000 limitation for repairs or replacements per 12 month period
  • Rust, corrosion, and sentiment excluded
  • No commercial appliances
  • Breakdown because of acts of nature, pet damage, pest damage, power or water fluctuations will not be covered

Ease of Making Claims

ARW has a quick and easy claim submission tool online and designated phone numbers to make claims. Most folks describe claim submissions as relatively painless. They are able to get an appointment set and they describe the online phone agents as professional. There were a few reviewers that mentioned poor experiences with phone agents and long hold times.

Positives

  • Online claim submission is simple
  • Most folks get hassle free appointments set

Negatives

  • Some experienced long hold times

Repairs & Replacements

Most customers receive good repair and replacement services overall. One common complaint is that there is lack of coverage in certain circumstances and that they will deny claims. This is one of the reasons that is absolutely important to read the contract if you have any doubts about what you are getting covered. Other complaints had to do with times where service providers were not excellent. Although this is mostly one-off, there were those that had experiences of feeling abandoned without service providers being active. Additionally, there is a Deluxe Package that covers extra exclusions for an additional fee that is not very well advertised.

American Residental Warranty vs. Other Top Home Warranties

American Residential Warranty vs. American Home Shield

One of the biggest differentiators that American Home Shield offers is its ability to customize its plan based on the appliances and systems that you actually use and need service for. This is a good way to save money. Overall, ARW doesn't provide service for washer/dryers in a holistic way and has some more stringent exclusions and limitations than American Home Shield. Although customers are satisfied with both overall, American Home Shield wins on value and overall experience.

American Residential Warranty vs. Choice Home Warranty

Choice Home Warranty has similar structure in terms of its plans. Overall, customers find that they get better service overall from Choice Home Warranty. They also have some more competitive pricing overall than American Residential Warranty.

American Residential Warranty vs. First American

Although First American offers the backing of a larger company servicing their customers in-house, ARW offers more in terms of plan options and customization. Overall, its a close call in terms of these companies and if you find that First American's pricing suits you, then there is definitely a case versus this company.

Sign up for your American Residential Warranty Plan Now:   Get Your Quote Now

Browse Reviews From These Home Warranty Companies

American Home Shield
9.8/10

American Home Shield

Choice Home Warranty
9.6/10

Choice Home Warranty

America's Preferred Home Warranty
9.3/10

America's Preferred Home Warranty

Landmark Home Warranty
9.3/10

Landmark Home Warranty

The Home Service Club
9.1/10

The Home Service Club

Platinum Home Warranty
9/10

Platinum Home Warranty

First American Home Warranty
8.9/10

First American Home Warranty

Sears Home Warranty
8.7/10

Sears Home Warranty

SquareTrade
8.7/10

SquareTrade

Home Warranty of America (HWA)
8.7/10

Home Warranty of America (HWA)

2-10 Home Warranty
8.7/10

2-10 Home Warranty

OneGuard Home Warranties
8.7/10

OneGuard Home Warranties

ServiceOne
8.6/10

ServiceOne

Select Home Warranty
8.6/10

Select Home Warranty

Minnesota Energy - ServiceChoice
8.5/10

Minnesota Energy - ServiceChoice

American Home Guardian
8.4/10

American Home Guardian

HSA Home Warranty
8.4/10

HSA Home Warranty

Blue Ribbon Home Warranty
8.4/10

Blue Ribbon Home Warranty

Right Way Home Protection
8.2/10

Right Way Home Protection

Fidelity Home Warranty
7.7/10

Fidelity Home Warranty

HomeServe USA
7.6/10

HomeServe USA

Colorado Home Warranty
7.6/10

Colorado Home Warranty

Total Home Protection
7.5/10

Total Home Protection

Universal Home Protection
7.5/10

Universal Home Protection

National Home Warranty
7.3/10

National Home Warranty

Elevate Home Warranty
7.3/10

Elevate Home Warranty

ABC Home Services
7.2/10

ABC Home Services

Service Line Warranties of America
7.2/10

Service Line Warranties of America

TotalProtect Home Warranty
7.1/10

TotalProtect Home Warranty

BFS Home Warranty
7/10

BFS Home Warranty

HMS National Home Warranty
7/10

HMS National Home Warranty

Allied Home Warranty
6.9/10

Allied Home Warranty

Service America
6.8/10

Service America

Home Warranty Inc
6.8/10

Home Warranty Inc

Nations Home Warranty
6.8/10

Nations Home Warranty

Old Republic Home Warranty
6.8/10

Old Republic Home Warranty

Cross Country Home Services
6.7/10

Cross Country Home Services

Assurant Solutions
6.6/10

Assurant Solutions

General Home Warranty
6.6/10

General Home Warranty

365 Home Warranty
6.6/10

365 Home Warranty

Residential Warranty Services
6.6/10

Residential Warranty Services

Septic Maxx
6.6/10

Septic Maxx

Buyers Protection Group
6.6/10

Buyers Protection Group

Disclaimer

Finding the right home service plan in an ocean of online reviews can be a tedious task. This site's purpose is to provide a detailed account of available home service plans in the US. The scores here are based on aggregated reviews from other sources across the Internet and although we have tried only to find trustworthy reviews, the scores may be affected if outside sites do a poor job mitigating fake reviews.

The makers of Home Brands also make affiliate commissions from some of these home service companies to keep the site running. We do not allow that to affect our scoring. There is NO additional price markup for using this site or on links from this site and any commissions made by Home Brands come out of the home service company's profit margin. See how it all works here.

Connect & Learn

Legal & Scoring Methodology

About Us

Terms & Conditions

Privacy Policy

How We Score Companies

Home Warranty Score: 9 / 10 from 92 Ratings