American Home Shield vs. Select Home Warranty (2018 Updated)

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American Home Shield

American Home Shield is one of the most popular home warranties available with high ratings from customers. Some of the positive features that American Home Shield offer that customers love are the online claim portal, the general promptness of services, and the overall generous coverage terms versus competitors. Although there have been some one-off complaints about service delays and phone hold times, frustrations are mostly due to outside influences (for example: cold weather that American Home Shield can't control).

Select Home Warranty

Select Home Warranty has been building a lot of buzz. They offer three different coverage plans that include both appliances and systems. With a competitive deductible and pricing structure, Select Home Warranty looks like a good thing. Read on below to learn what customers are saying.

Detailed Scores

Overall Score

American Home Shield: 9.8/10
Select Home Warranty: 8.6/10

Customer Satisfaction

American Home Shield: 9.7/10
Select Home Warranty: 8.5/10

Prompt Service

American Home Shield: 9.8/10
Select Home Warranty: 8.6/10

Repair / Replace Quality

American Home Shield: 9.8/10
Select Home Warranty: 8.5/10

Premiums

American Home Shield: $299-$550+
Select Home Warranty: $299-$499

Deductibles

American Home Shield: $75, $100, or $125
Select Home Warranty: $60

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Overall Coverage

American Home Shield's Combo plan and Select Home Warranty's Platinum Care plan offer a similar combination of appliances and systems. The major difference between American Home Shield and Select is that American Home Shield has a fully customizable plan where the customer can select only the appliances and systems that they need covered. While Select has different tiers, they don't offer this kind of flexibility.

Plan Breakdown

Take a look below for a side by side breakdown of what is covered and what isn't in American Home Shield's Combo Plan and Select's Platinum Care Plan:

AHSSelect
Heating System With Ductwork
Electrical System
Plumbing (incl. stoppages)
Doorbells
Smoke Detectors
Water Heater
Refrigerator
Built-in Food Center
Free Standing Ice Maker
Range / Oven / Cooktop
Trash Compactor
A/C With Ductwork
Garage Door Opener
Instant H/C Water Dispenser
Ceiling Fans
Washer / Dryer
Garbage Disposal
Dishwasher
Built-in Microwave
Central Vacuum

Learn More About Plans From American Home Shield

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Exclusions:

These companies have slightly different exclusions. Make sure to read your contract before signing to make sure that you understand any limitations of service in your area.

Ease of Making Claims

American Home Shield has an updated web presence that makes submitting and tracking claims a very simple task. While, Select has an online claim portal as well, there are some that had long wait times to get their appointments set. On the phone, especially during peak season, Select had issues with some customers with getting access to a service representative. That said, both had higher than average marks overall for submitting claims and overall responsiveness.

Repairs & Replacements

American Home Shield has some of the most positive ratings in the industry while serving the most customers nationwide. Their customers report overwhelmingly good service. While there have been some complaints, they mostly have to do with peak times when there is a slight delay due to high service volume. That said, even in these situations, American Home Shield is known for being considerate with service. Select Home Warranty also has good marks from their customers overall. However, there are some that had complaints about service providers not showing up or not doing the repair even after the deductible had been charged. Though this did not happen in all cases, there could be some issues with communications and financial arrangements between the service provider and Select Home Warranty, which could leave the customer in an unhappy position at times.

Browse Reviews From These Home Warranty Companies

American Home Shield
9.8/10

American Home Shield

Choice Home Warranty
9.6/10

Choice Home Warranty

America's Preferred Home Warranty
9.3/10

America's Preferred Home Warranty

Landmark Home Warranty
9.3/10

Landmark Home Warranty

The Home Service Club
9.1/10

The Home Service Club

Platinum Home Warranty
9/10

Platinum Home Warranty

American Residential Warranty
9/10

American Residential Warranty

First American Home Warranty
8.9/10

First American Home Warranty

Sears Home Warranty
8.7/10

Sears Home Warranty

SquareTrade
8.7/10

SquareTrade

Home Warranty of America (HWA)
8.7/10

Home Warranty of America (HWA)

2-10 Home Warranty
8.7/10

2-10 Home Warranty

OneGuard Home Warranties
8.7/10

OneGuard Home Warranties

ServiceOne
8.6/10

ServiceOne

Select Home Warranty
8.6/10

Select Home Warranty

Minnesota Energy - ServiceChoice
8.5/10

Minnesota Energy - ServiceChoice

American Home Guardian
8.4/10

American Home Guardian

HSA Home Warranty
8.4/10

HSA Home Warranty

Blue Ribbon Home Warranty
8.4/10

Blue Ribbon Home Warranty

Right Way Home Protection
8.2/10

Right Way Home Protection

Fidelity Home Warranty
7.7/10

Fidelity Home Warranty

HomeServe USA
7.6/10

HomeServe USA

Colorado Home Warranty
7.6/10

Colorado Home Warranty

Total Home Protection
7.5/10

Total Home Protection

Universal Home Protection
7.5/10

Universal Home Protection

National Home Warranty
7.3/10

National Home Warranty

Elevate Home Warranty
7.3/10

Elevate Home Warranty

ABC Home Services
7.2/10

ABC Home Services

Service Line Warranties of America
7.2/10

Service Line Warranties of America

TotalProtect Home Warranty
7.1/10

TotalProtect Home Warranty

BFS Home Warranty
7/10

BFS Home Warranty

HMS National Home Warranty
7/10

HMS National Home Warranty

Allied Home Warranty
6.9/10

Allied Home Warranty

Service America
6.8/10

Service America

Home Warranty Inc
6.8/10

Home Warranty Inc

Nations Home Warranty
6.8/10

Nations Home Warranty

Old Republic Home Warranty
6.8/10

Old Republic Home Warranty

Cross Country Home Services
6.7/10

Cross Country Home Services

Assurant Solutions
6.6/10

Assurant Solutions

General Home Warranty
6.6/10

General Home Warranty

365 Home Warranty
6.6/10

365 Home Warranty

Residential Warranty Services
6.6/10

Residential Warranty Services

Septic Maxx
6.6/10

Septic Maxx

Buyers Protection Group
6.6/10

Buyers Protection Group

Disclaimer

Finding the right home service plan in an ocean of online reviews can be a tedious task. This site's purpose is to provide a detailed account of available home service plans in the US. The scores here are based on aggregated reviews from other sources across the Internet and although we have tried only to find trustworthy reviews, the scores may be affected if outside sites do a poor job mitigating fake reviews.

The makers of Home Brands also make affiliate commissions from some of these home service companies to keep the site running. We do not allow that to affect our scoring. There is NO additional price markup for using this site or on links from this site and any commissions made by Home Brands come out of the home service company's profit margin. See how it all works here.

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