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American Home Guardian is an Arizona based home warranty company that serves the southwestern US. They offer two plans that cover both appliances and systems. Overall, they get a good reception from customers, but there are some issues with recent service provider experiences.
American Home Guardian is a local Arizona company that focuses on the southwest United States. Their pricepoint is competitive against other industry leaders. Here are additional details:
|# of States Served||5 States (AZ, NV, UT, ID, TX)|
AHG provides two plans with a variety of optional upgrades. Here is the full breakdown of their offering:
|Premier||Everything in the Value Plan and:|
|Optional Add-On Items|
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Exclusions / Limitations:
AHG provides a claim request form online, but as of this writing it is not SSL encrypted which means the information you enter could be compromised. They also have phone call in available. However, some experienced long hold times and had issues getting a hold of people through their phone numbers during certain periods.
Overall, American Home Guardian customers have experienced straightforward interactions with repair service providers for simple repairs. However, there were some negative complaints that arose for some. When replacement parts were needed, there were some reports of parts not being ordered or the wrong part being dispatched. In some cases this caused weeks of delays. Additionally, there were some reports that their service network did not have a wide range and that customers would have to use their own contractors. In some of these circumstances, customers became frustrated by failed or partial reimbursements.
AHG vs. American Home Shield
There are some reviewers that have mistakenly believed that AHG and American Home Shield are the same company. They are not. American Home Shield offers multiple plans nationwide including a fully customizable plan where customers can select only the system and appliance that they really need covered. Additionally, American Home Shield has some of the highest ratings in the industry, with one of the largest networks of service providers.
AHG vs. Choice Home Warranty
Choice has similar tiered plans to AHG and at a competitive price versus other home warranty companies. Serving all the states that AHG is available in, Choice is also a highly rated home warranty company.
AHG vs. First American
First American offers nationwide coverage and is one of the largest home warranty companies -- with a large footprint in the insurance space as well. First American's prices are very competitive at the lower tiers and they have good reception from customers overall. There were a few complaints from customers feeling that they were paying more than expected, but these reports are few and far between in comparison.
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