Allied Home Warranty Review (2018)

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Allied Home Warranty

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Allied Home Warranty is a Texas based home warranty company that serves exclusively Texans. They offer both home owner and home buyer warranty plans that cover both systems and appliances. Overall, customers have had mixed reviews when it comes with Allied Home Warranty. Although some have had solid interactions, others have a lot to complain about.

Home Warranty Scores

Overall Score: 6.9/10

Customer Satisfaction: 6.9/10

Prompt Service: 7.1/10

Repair / Replace Quality: 6.7/10

Price Range: $395-$600

Deductible: $60

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Company Details

Allied Home Warranty covers the Texas state area and focuses on providing home warranty services to both new home buyers and existing home owners. Here is additional information:

Allied Home Warranty
HeadquartersHouston, TX
# of States ServedTexas Only
BBB RatingA+

Product Details

Allied Home Warranty offers plans for both homeowners and new home buyers. In terms of coverage, they offer the same items and add-ons. Here is the breakdown of what they cover:

PlanCoverage Items
Homeowner / Home Buyer Coverage
  • A/C with ductwork
  • heating system with ductwork
  • plumbing system, fixtures, stoppages
  • water heater
  • oven
  • range/cooktop
  • built-in microwave
  • garbage disposal
  • trash compactor
  • electrical system
  • doorbells
  • ceiling fans
  • garage door opener
  • ADD ON: refrigerator
  • ADD ON: washer & dryer
  • ADD ON: stand-alone ice maker
  • ADD ON: wine cooler
  • ADD ON: pool / spa equipment
  • ADD ON: well pump
  • ADD ON: septic pump & pumping

Exclusions / Limitations:

    There are select exclusion per contract. Make sure that you read your entire contract before signing to understand the exclusions and limitations.

Ease of Making Claims

Making claims is fairly straight forward with Allied Home Warranty. Most reviewers note that they are able to get a technician quickly to their home. They have an online claim portal where you can manage and reference your past claims and submit service. There are some reports of customer service agents not being helpful, however, for phone claims.

Positives

  • Phone and online claim portal

Negatives

  • Some issues with phone agents

Repairs & Replacements

There are mixed reports from customers when it comes to dealing with Allied Home Warranty. Although some customers describe easy interactions with service providers, others have had issues with what they describe as 'price gouging' in certain circumstances. Most of these issues are related to issues surrounding exclusions and limitations. Make sure to read your contract in its entirety before signing. Others have issues with having to pay additional money for repairs when it was not expected or they believed they were covered. If you are told that you have to pay anything but the deductible for a repair, know that you have the option to reject the service provider's estimate and use your own provider.

Allied Home Warranty vs. Other Top Home Warranties

Allied Home Warranty vs. American Home Shield

One of the positive elements of both of these home warranty companies concerns the customization element. Allied provides a basic coverage plan with premium add-ons -- such as refrigerator and pool / spa equipment. American Home Shield, on the other hand, has the ability to build a custom plan from the ground up. In terms of service, American Home Shield gets some of the best reviews from customers and has more clarity on exclusions.

Allied Home Warranty vs. Choice Home Warranty

Choice and Allied have similar deductible and warranty structures with Choice offering explicit mid-grade and premium plans. Choice has much higher marks from customers when it comes to service and repairs, and a coverage area that covers all of Texas.

Allied Home Warranty vs. First American

First American has similar plans to Choice with multiple coverage options for both systems and appliances. They are well rated overall by customers, but have a few negatives concerning customers feeling nickled and dimed. This is much less likely, however, versus the mixed reviews from Allied Home Warranty.

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Home Warranty Score: 6.9 / 10 from 21 Ratings