365 Home Warranty Review (2018)

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365 Home Warranty

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365 Home Warranty serves all states nationwide with a variety of home warranty and home service plans. They serve as a front-end marketing site, partnering with a variety of other home warranty companies such as 4Warranty Corporation and Lyndon Southern Insurance company. There are some recent reviews that report that customer service has been incredibly difficult to get a hold of across mediums lately and may not be operational.

Home Warranty Scores

Overall Score: 6.6/10

Customer Satisfaction: 6.6/10

Prompt Service: 6.7/10

Repair / Replace Quality: 6.6/10

Price Range: $349-$549

Deductible: $75

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Company Details

365 Home Warranty is a home warranty company that is based in New Jersey and provides home warranties nationwide through its partners. Here are additional details:

365 Home Warranty
HeadquartersEdison, NJ
# of States ServedAll States
BBB RatingF

Product Details

365 Home Warranty provides 3 plans for customers across the nation that serves both systems and appliances. Here are the details:

PlanCoverage Items
Basic PlanChoose any 5 appliances listed in the Standard Plan
Standard PlanChoose 2 systems from the Premium Plan list and:
  • exhaust hood / kitchen fan
  • dryer
  • washer
  • built-in microwave
  • oven / range / stove
  • dishwasher
  • garbage disposal
  • instant hot water dispenser
  • refrigerator
  • stand alone freezer
  • trash compactor
  • attic fan
  • bathroom exhaust fan
  • ceiling fans
  • doorbell
  • garage door opener
  • cooktop
Premium PlanAll Appliances from Standard Plan and:
  • central A/C system
  • central heating system
  • electrical system
  • plumbing
  • whirlpool bathtub
  • hot water heater
  • ductwork
Optional Add-On Items
  • central vacuum
  • whole home humidifier
  • spa (in-ground)
  • septic system
  • sump pump
  • well pump
  • whole home water softener
  • lawn sprinkler system (in-ground)
  • wine refrigerator
  • ice maker (free standing)
  • TV protection
  • PC protection

Exclusions / Limitations:

  • Per unit monetary limitations and exclusions -- please read the contract carefully before purchasing
  • $3,000 aggregate coverage per contract period
  • 365 is not liable for losses or damages resulting from misdiagnosis or delays in completing diagnosis or repairs
  • Electronic or computerized energy management or lighting and appliance management systems are excluded
  • 365 is not liable for repairs related to adequacy or capacity of appliances, components and systems in the home; improper installation, design or previous repair of appliances, components and systems: problems or failures caused by a manufacturer’s defect.

Ease of Making Claims

There are a few mixed reviews about 365's responsiveness to phone calls and emails -- especially recently. Prior to this stint, folks could get quick responses and fast appointment setting. There is only phone call service available.

Positives

  • Phone call-ins efficient at times

Negatives

  • Some have had difficulty reaching support staff

Repairs & Replacements

For those that were successful getting appointments set, some had quick and easy repair and replacement service. Others, however, found that they would not send their own service providers and opt to reimburse. Some have been disappointed with the reimbursement amounts so make sure to read your contract thoroughly to understand the per unit limitations on reimbursements.

365 Home Warranty vs. Other Top Home Warranties

365 Home Warranty vs. American Home Shield

365 Home Warranty offers service in both appliance and systems tiers similar to American Home Shield. American Home Shield also offers a customizable plan, but offers more coverage overall than 365 Home Warranty. In terms of repairs and replacements, customers have great things to say about American Home Shield overall and are satisfied by its service.

365 Home Warranty vs. Choice Home Warranty

Choice is a budget conscious option for a home warranty, but still gets solid reviews. It has multiple plans for both appliances and systems. It is a good option for those that want a selection of combo appliance / system plans for a good deal.

365 Home Warranty vs. First American

First American has a wide network of service providers and is an insurance and title company as well. It is a solid reviews overall, but some customers had problem with the costs in certain circumstances.

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Finding the right home service plan in an ocean of online reviews can be a tedious task. This site's purpose is to provide a detailed account of available home service plans in the US. The scores here are based on aggregated reviews from other sources across the Internet and although we have tried only to find trustworthy reviews, the scores may be affected if outside sites do a poor job mitigating fake reviews.

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Home Warranty Score: 6.6 / 10 from 36 Ratings