Home warranties can be a powerful way to have peace of mind, but finding the right home warranty is a difficult process. There are only a few independent resources for honest home warranty reviews, and they don't oftentimes go through the differences in coverage and exclusions! We take the headache out of the process by providing in-depth reviews of each of the brands with transparent breakdowns of their plans and positive/negatives. We also provide independent scores of these companies while aggregating real reviews from multiple sources. This means that our combined scores provide a more holistic view into experiences from real customer than other sites.
Chris Moberg, Founder of Home Brands
Our Reviewed Home Warranty Companies
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Home warranties can be powerful supplements to home owners insurance -- covering appliance and system repairs for normal use issues. Especially when modern day appliances have lower and lower average lifetimes, home warranties can give owners peace of mind in cases when systems or appliances fail suddenly.
What Does a Home Warranty Cover?
Most home warranties attempt to cover most appliances and systems that home owners commonly have. Different institutions cover different appliances and systems and generally cover repairs for common breakdowns. Browse the reviews above for full details on each company's offering.
Here are the most common types of damage that home warranties WILL NOT cover:
Rust or corrosion
Problems do to lack of cleaning or regular maintenance
Earthquake, flood, or other natural or human-caused disasters
Per appliance/systems level exclusions for certain types of parts (dependent on plan)
Commercial grade equipment or appliances
Also, there may $USD limits on your coverage both in aggregate and per appliance or system.
How Much Does a Home Warranty Cost?
Home warranties charge in two ways:
Premium: a fee for the contract (usually annual and divided monthly)
Deductible: a service fee that is charged when repair people are dispatched
These fees vary per institution for their plans or coverage options and may have slightly different policies of when they will charge these fees.
Average premiums are between $300-$600 annually and average deductibles range from $50-$150.
What Add-Ons Do Home Warranties Offer?
Some of the best home warranty companies offer add-ons to sweeten the deal. These can be helpful for those people that know and use them (similar to other types of insurance add-ons and discounts).
Some of the common add-ons that some companies offer are:
Discounts on new appliances
Other discounts and offers
Are Home Warranties Worth it?
Home warranties can definitely be worth it for people that want to have peace of mind. However, some companies can cause you way more headaches than they are worth.
To discover if a home warranty company is a rip-off, look for these big red-flags to avoid:
1) Deductible Tricks
Beware of when your deductible will be charged. Some customers have had horror stories of being charged for just talking to a phone agent about whether an issue is covered. This can lead to $100s more in fees without you expecting them after you are already locked into a contract.
Here are the most common deductible tricks to avoid:
Charge deductible for phone service only
Charge deductible multiple times for same service provider and same issue
Charge deductible for a service provider to show up to residence (but not repair or inspect)
2) Wait Times and Outages
There are some customers who have had issues with long wait times -- both on the phone and for service. There are times of the year that appliances and systems tend to fail so wait times happen, but they are sometimes used as a tactic not to serve customers.
Here are the most common wait time red-flags:
Wait times of over 1 week for service
Service provider outage in your residence area
Hold times of over 2 hours to receive phone support
3) Service Issues For Part or Unit Replacements
The last most common red-flag is issues concerning getting parts or new units. Home warranty companies lose the most money on these types of requests as they have to pay the service provider extra for another visit and installation.
Some of the common red-flag tactics to be on the look out for::
Lost part or unit in-transit
Extra fees attached upon receipt
Extreme delay in communication
Multiple second opinions requested
What Makes The Best Home Warranty Plans?
Finding the right home warranty plan for your home is about your budget, appliance/system concerns, and your individual home layout. Not all plans will work for all homes, which means it is important to be clear on what appliances or systems you absolutely need versus nice-to-haves.
Here are the top tips to clarify the best plan for you:
The top home warranty companies offer good service while providing the coverage you need. Companies like American Home Shield offer ways to customize your service for each appliance and system. This means that you can build your plan directly to your home without paying for systems or appliances you don't have.
This is where we have made the process more straightforward. Browse the scores and reviews above for the top home warranties available. Though every company has had a bad day, our rankings and scores have weighted the options against each other so you can clearly see how the options stack up for you. If you have a friend or neighbor that has a home warranty, why not discuss your choice with them too.
Price & Bonuses
The last feature of any successful plan is whether it makes financial sense to you and your family. Review the differences between premium and deductible for your plan and understand if it is something that you can live with or need to do without. What you are buying is peace of mind while being aware of the limitations, so make sure that this fee and bonus add-ons are worth it to you.
Finding the right home service plan in an ocean of online reviews can be a tedious task. This site's purpose is to provide a detailed account of available home service plans in the US. The scores here are based on aggregated reviews from other sources across the Internet and although we have tried only to find trustworthy reviews, the scores may be affected if outside sites do a poor job mitigating fake reviews.
The makers of Home Brands also make affiliate commissions from some of these home service companies to keep the site running. We do not allow that to affect our scoring. There is NO additional price markup for using this site or on links from this site and any commissions made by Home Brands come out of the home service company's profit margin. See how it all works here.