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Link Interactive is one of the best brands rated with impeccable customer service reviews, competitive prices, and a customizable implementation. They get good marks from customers when it comes to their overall experience and monitoring capabilities. There was some limitations for those that live in rural areas without good cellular service and a few one-off complaints, but overwhelmingly they do a good job providing home security and home automation to customers.
Overall Score: 9.5/10
Customer Satisfaction: 9.5/10
Features: 9.4/10
Equipment: 9.5/10
Equipment Price: $0-$367+
Monitoring Price: $31/mo-$41/mo
Get Your Quote NowLink Interactive provides good equipment for a fair price and integrates with Z-Wave and Alarm.com technologies. They have solid reviews from customers on their customer service and ability to solve problems that arise during installation and afterwards.
Here are some examples of what customers say are some of Link's biggest advantages:
In addition to these positives, there are a few one-off complaints from customers about Link's service. Here's what they mention as the biggest disadvantages:
Review New 2018 Plan Options & Get The Best Rates
Link Interactive offers three different tiers of monitoring services along with various equipment packages and customizable add-ons. There are deep discounts on equipment for monitoring subscribers.
Link Interactive's Equipment
Link Interactive's equipment is high end with options from 2GIG and Qolsys. They have two different packages with introductory discounts associated. Here are the details of their packages (Note: You can add-on cameras, smart thermostats, and other smart home or security features to either of these packages).
| Package | Details |
|---|---|
| Default 2Gig Go!Control Package (Included w/ Gold Monitoring) |
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| Qolsys IQ Package ($199 w/ Gold Monitoring) |
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Link Interactive's Monitoring
Link Interactive also provides 3 different professional monitoring plans with various features associated. Here is the full breakdown:
| Plan | Details |
|---|---|
| Standard Plan ($31/mo) |
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| Gold Plan ($36/mo) | All the features from the Standard Plan and:
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| Elite Plan ($41/mo) | All the features from the Gold Plan and:
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Customers and experts agree that Link Interactive has some of the best services available for home security with some of the most transparent pricing. There are a few negative reviews that mention issues getting in touch with customer service during off-times. Also, Link Interactive requires the customer to install the package and this can be a difficult process for some. There has been customers that have been frustrated by trying to install their system over the weekend and not being able to get customer support help.
However, despite the few negative reviews, most customers love their Link Interactive package and find that the combination of great customer service and high quality equipment with an affordable pricetag is a good reason to invest in a Link Interactive home security package.
Frontpoint
Although Link Interactive is an extremely well-rated company, there Fronpoint wins out on ease of set up, portability and overall monitoring service. Frontpoint makes installation easy on its customers and have great reviews from experts on the monitoring service. It is our top overall for home security.
Vivint
For those that want a scalable smart home and home security system, Vivint is a high end system that is customizable, competitively priced, and scalable. It also gets good reviews from experts and customers for staying ahead with the latest technologies.
Sign up for your Link Interactive Plan Now: Get Your Quote Now
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