Armorax Reviews (2018)

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Armorax

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Armorax is a newer home security company that is making waves in the industry with its low fee monthly monitoring plans with a pay as you go option. It has some home automation benefits like the ability to connect with its integration of Alarm.com equipment and ability to add Z-Wave connected devices into the system. There are some drawbacks, like up-front equipment costs, self-installation, and lack of pricing tiers on their site.

Home Security Scores

Overall Score: 8.8/10

Customer Satisfaction: 8.7/10

Features: 8.8/10

Equipment: 8.7/10

Equipment Price: $99+

Monitoring Price: $35/mo+

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Overall Takeaways

Armorax is a fairly new home security company and their monitoring service, though it has good reviews from customers, may have more breakpoints than others who have been in the field for longer. That said, Armorax comes with some major plus sides, especially because it is a new company and its prices remain competitive. Armorax has focused on scalable systems that can be integrated with both the standard equipment provided and also Z-Wave devices that will allow for more home automation services.

Here are what customers say are Armorax's biggest advantages:

  • Low Monthly Pricing
  • Z-Wave Device Integration Options
  • HD Video Monitoring Add-Ons
  • Alarm.com Capable
.

In addition to these positives, there are some complaints from some customers about Armorax's service. Here's what they mention as the biggest disadvantages:

  • Fee for Equipment
  • Some Complaints About Customer Service
  • Plan Breakdown Not Available on Website

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Product Details

Armorax offers a variety of plans and equipment for both home automation and home security purposes. We'll go through both their current monitoring offerings and the types of equipment they use to discuss the positives and any potential drawbacks. Here are the details:

Armorax's Equipment

Armorax uses Alarm.com enabled devices for their equipment. These are customized to the Armorax plan and shipped directly to you with software already installed. This is beneficial for those that want easy set-up. These systems are easily scalable with additional sensors, panels, keypads, fobs, or cameras ready for purchase from Armorax. One of the downsides is customization and flexibility outside of Armorax. Armorax's equipment has a $99 starting price. Upgrades and enhancements should not be extremely expensive, but when taking the monthly fees into consideration, it can become high priced with complex set-ups.

Armorax's Monitoring Services

One benefit of Armorax is the low monthly price for the amount that you are getting. Previously, they had multiple plans, but now they offer one plan that they advertise on their website. They also will provide additional equipment and services for a fee, but are not transparent about that to prospects. Here are the details:

PackageDetails
Base Plan
($35/mo & $99 Equipment)
  • 1 Control Panel
  • 1 Keypad
  • 3 Door / Window Sensors
  • 1 Motion Sensor
  • 1 Keyfob
  • Alarm.com app w/ mobile control over system
HD Video Monitoring Add-On
(Varies)
  • Live Streaming
  • 2-Way Voice
  • Continuous Recording
  • Motion Detection

Monitoring & Security Quality

Armorax is a newer company and they don't make it very transparent on who they use for their central monitoring station. It seems that they have their own monitoring center, which means that there are common questions and answers that will be good for them to display for customers. As a customer, make sure that they have redundant monitoring stations and understand what the common response time is. This is important so you know exactly what to expect before you get involved in a new security plan.

Because they are a newer company, there are a few customer reviews from their early days citing mismanagement and growing pains. Although this doesn't seem like a problem these days, it is important to get assurances and read your contract carefully before signing.

Alternatives

Frontpoint

One of the biggest drawbacks of Armorax is its newness in the marketplace with their monitoring services specifically. Frontpoint is one of the most well regarded companies in the industry when it comes to security. It ships its equipment similarly to Armorax so it is extremely to set-up. Although the price is a bit higher, when you bake in the equipment that is baked in, it is quite comparable and has higher authority in the space.

Vivint

Vivint is another leader in the space and focuses on home automation and smart home features. Vivint is different than Armorax in that it has more credbility in the space, while being fully focused on customization for smart home implementations. Similar to Frontpoint, the peace of mind pays for itself when it comes to its pricepoint.

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Browse Armorax Customer Reviews

Good company

Good company. Relatively new in security but very responsive to alarm triggers. Customer service available almost 24/7 and great monthly rate. I'm happy with it and would recommend to others

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Home Security Score: 8.8 / 10 from 48 Ratings