The 4.9 cu. ft. high efficiency top load washer by LG is energy star qualified and offers TurboWash that makes cleans large loads faster, 12 wash programs, WaveForce technology that uses rapid drum movement and water jets that are hard on stains but easy on clothes. It also offers a sanitize option. This is a top contender and high rated washing machine. Rare negative reviews usually mention cleaning cycles.
Overall Score: 9.5/10
Customer Satisfaction: 9.5/10
Price Value: 9.6/10
Cleaning Power: 9.6/10
Energy Efficiency: 9.6/10
LG WT1701CV Washer Customer Reviews
Have had for 2-3 months. Very pleased. Had not seen top loading washers without central agitator ...
Have had for 2-3 months. Very pleased. Had not seen top loading washers without central agitator in past. Works very well. Self balances the load of wash before starting. Like ability to have an extra rinse. One needs to use High efficiency detergent to avoid too much sudsing.
Doing laundry like a boss!
Far and away the best washer/dryer combo on the market. It has every feature imaginable and just when you think it can't get any better, it plays music when a load is done. I'm not even joking. The turbo wash feature cuts down the wash time tremendously and you'll have a hard time finding enough laundry to fill up the 5.0 cubic feet tub in the washer. The dryer has the clothes dry in half the time it took my old dryer to get it done. The only feature that didn't seem to work for me was the steam feature on the dryer, it just seemed to get my clothes wet (I have only tried this once and I haven't read the instructions so this could be total user error). Other than that, I highly recommend these machines.
I ordered this online and the process was very simple. The men who delivered, installed and took...
I ordered this online and the process was very simple. The men who delivered, installed and took away my old washer were lovely. I have never had a "BRAND NEW" washing machine before and I must say this machine has TOTALLY lived up to the review given it by Consumer Reports. There are lots of features and settings, but in all reality I don't use that many. The drum is HUGE and when spinning it doesn't move around at all. The machine is quiet. I like that it "senses" the load and determines the amount of water to add. The spin cycle does a very efficient job of taking the water out of the items. This cuts down on my dryer time a lot. Very pleased with purchase.
This washing machine is without a doubt the best!!!
I have used several different washing machines and was convinced that front loaders were the best. Previous to the purchase of this LG top loader, I was using front loading washer and dryer and was very dissatisfied with their performance and reliability. This LG top loading washer is incredible! The inside drum is HUGE and I am able to wash everything, from pillows to bed covers and much more! The items I wash feel cleaner than any other washer I have used. You will definitely not regret purchasing this machine!
This unit is outstanding and I definitely recommend it. It's quiet, doesn't vibrate the house whe...
This unit is outstanding and I definitely recommend it. It's quiet, doesn't vibrate the house when spinning and cleans clothes well. Easy to use front panel. We have been using for three weeks. This is a replacement for a samsung washer that was only fifteen months old. We had the asurion extended warranty but after four visits from repairmen including samsung factory service they could not fix it. Parts kept being replaced with the same problem so after thirty days of this nonsense, I decided enough is enough and bought this one. Asurion refused to give me a new machine or refund the money. I will never buy any samsung product again.
What more can you ask for
After reading soo many reviews on every top load out there, we finally found this. After 1 month couldn't be better. I have experienced absolutely no problems. Small load, Large Loads, Delicates, Comforter...Everything comes out clean and safe. Best washer we have ever owned
I love, love, love this wash machine! I actually look forward to doing laundry every week. It is ...
I love, love, love this wash machine! I actually look forward to doing laundry every week. It is sleek, attractive and I love the see through top. The push button display is very easy to use. No more unbalanced loads. Too many features to mention all. A few of my favorites are sani-wash and extra water. It's easy to pause the machine to add extra items. Also I love that there is a timer that tells you when your load will finish. If there is a dislike (and this does not apply to me because I am tall) the drum is very deep and if you have short arms it might be difficult to reach items at the bottom). Best wash machine I have owned!
Laundry for 5 done in one afternoon!!
I absolutely love my new washer!! I used to spend all weekend getting laundry caught up for myself and my 4 kids with my old machine. I can now literally fit all of our clothes into 4 loads and have it done on a Sunday afternoon. The tub is HUGE! Not only is it large and able to hold extremely large loads, but it also gets everything cleaner than any washer I have ever owned. The cycle options are perfect for anything in my home that needs to be washed. I used to hand wash all of my delicates. I now trust them in my new washer.. No issues with anything getting ruined. Everything comes out clean and unharmed. This is my second set of LG washers and dryers and I would never buy any other brand. If you are on the fence about buying this machine.. Trust me it's amazing! You won't regret it.
Impressed so far
Have only had/used about three weeks so far. Probably over-bought as to capacity. The tub is huge/deep! Easy to load unload vs the front load Samsung it replaced, and cycle times are less than half that of front loader. The sight/sound of the agitator actively moving wash load gives the impression, at least, of better cleaning. No idea re reliability. The Samsung lasted 4 years before terminal/expensive failure. So far liking the LG a lot more than Samsung front loader.
Really happy so far!
I have had the washer about two weeks and it works great. I love the large barrel. Washes my queen comforter with no problems. The only con if it is one is how deep it is. I'm 5'6" and I have to use tongs to get the very bottom clothes out. It's fine with me if you were shorter you might have a little problem. It's worth it I think to have the large size. I read all the reviews for machines I was considering. It makes me nervous reading that some turn out to be lemons. But so far this one is great with no problems. BTW this machine had the least negative reviews.
I got an LG top loading washer & dryer for Christmas because I've always wanted one. The jet action for washing clothes is awesome and she steam dry option on the dryer is a dream. They are time and energy efficient in love them! The only thing I don't love, but i do, is that the washer is so large, I have to use a stool to reach the bottom and get all the clothes out
The best washer out there
We bought this washer based on Consumer Reports reviews and love it! It does things that I did not know a washer could. We used it to wash an antique handmade quilt a few weeks back and the quilt came out spotless with zero damage to the old hand stitches in the quilt. Impressive! You have to check it out. [This review was collected as part of a promotion.]
Been about 9 months since purchase. Couldnt be happier. Both washer and dryer are working beautifully. Front panel on washer will be scratched on first day. Not sure why this happens as we tried to be very careful no to scratch it. [This review was collected as part of a promotion.]
This washer has exceeded expectations. Does a great job cleaning, lots of cycle choices and is ...
This washer has exceeded expectations. Does a great job cleaning, lots of cycle choices and is very quiet. The only negative if you want to call it that, is that the tub is so deep we had to purchase a stool in order for my wife to be able to reach the clothes at the bottom
Love this machine!!!! My old machine wouldn't leave the clothes smelling like Downy but this one ...
Love this machine!!!! My old machine wouldn't leave the clothes smelling like Downy but this one works great and clothes smell fresh. Also it can sense how much water is needed for each load!
In Love with Machines 🙂
I absolutely!!!! love these washer and dryer. I'm telling you IN LOVE!!! with these machines. The features NeverRust Stainless Steel drum, LG's Direct Drive Motor uses fewer moving parts and operates more efficiently and a motor with a 10-year warranty Bonus!! TurboWash technology allows you to save up to 20 min on larger loads, with outstanding cleaning performance! It's like pressing the fast forward button on your laundry WaveForce technology utilizes rapid drum movement and powerful water jets to provide thorough washing action that's gentle on clothes. A must buy invest you will not regret.
Happy with this purchase
much quieter that my previous washer. Uses far less energy and the clothes come out almost dry so towels that previously needed 40 minutes in the dryer not take 20 minutes saving me energy there too.
A MUST HAVE for your laundry needs!
Super quiet, and has cut my laundry time almost in half! It is very easy to install, easy enough for me to hook up and install with the matching dryer by myself. Many reviews I read prior to purchasing mentioned women having trouble reaching the bottom to remove clothes. I can honestly say that at 5'4" I can reach it fairly easily. This is my first HE that I've owned but I'm hooked! Love the little tune it plays when turned on and off! Nice touch!! Not to mention that the pair look absolutely gorgeous in my old laundry room. My favorite feature is really simple, the slow closing lid. A refreshing change from the used to slam!! I did my research, and so glad the LG is in my house.
Just started using this washer after having a front load and love that it drains properly and don't have to worry about any mildew smell. This is a super large capacity and I look forward to being able to do all my comforters with ease.
Best washer I ever owned!!
I purchased my washer about three months ago. I purposely waited to write my review until I had some experience with the washer. I love all the features on the machine. I use several of them, depending on what I am washing. This washer has a HUGE TUB. It will wash in one load what it takes a regular washer three loads to accomplish. I wash queen sheets and my blankets all in one load. It could even take more. What is a positive of large tub is also a negative for a short person as myself. I can't reach the bottom of the tub to get socks and other small items. I have to use a step stool to unload the washer. I also was disappointed that I could only use one of the "extra functions" at a time. I like to use fabric softener and an extra rinse simultaneously. The washer won't let me do that. I still love this washer and would highly recommend it.
Love this washer
When my washer died I had to do a lot of research for the best machine for what I could afford. I searched different sites for different reviews as I find some reviews are basically paid for. This was rated pretty high from consumer Reports. I purchased this because it was the best machine I could afford and I am so happy with it. Like other reviewers pointed out, it is slower than a normal top load machine but this is a non issue for me. And it is deep so you need to be at least 5'6" to reach in. My daughter who is 5' tall needs a chair to remove the clothing. All in all a great purchase, I am saving for the dryer now because my regular dryer cannot keep up with the large loads.
After having a front-load washer for many years, we went old-school with this top-load washer. I ...
After having a front-load washer for many years, we went old-school with this top-load washer. I wasn't interested in baby-sitting and fussing over a front-load washer again. I love this top-load washer. It has a lot of special features related to the type of load, spin speed, water temp, etc. It is a REALLY deep washer. I'm 5'9" and I'm balanced on one foot as I reach down into the very bottom of the washer to retrieve the laundry. Honestly, this may not be the best choice for someone who is on the shorter side. I'm still tinkering with the amount of detergent to use. I want to see suds...but not too much suds...but I want to feel like my clothes got clean. I'm really happy with our choice.
Functional, fancy, and definitely not hard on the eyes.
First of all, I'm an LG fan. I use their higher end ultra wide computer displays and I own several of their TVs including a beautiful 65" 4K set. I am impressed by their brand and the quality of the products I own. This washer is probably the best washing machine purchase I've made. I've bought standard washers and even a front loading with all sorts of push buttons. The presets are handy and convenient and nearly all that are ever used. But, if you like complicated like ordering at Starbucks, then there are plenty of buttons to press to customize your wash. The capacity of this beast is enormous. I'm not that short at 5'8", but I almost have to jump in to reach the bottom. The "efficiency" of the unit does mean that washes can take a little longer, but they are worth it. I certainly don't regret the purchase. My favorite things about the device: it is QUIET!!, no knobs, great view of the work its doing through the glass top, the soft-auto-closing glass lid, the just-fancy-enough music it plays when a load is finished. Lastly, I purchased the set several weeks ahead of my closing on my first home. Not only was this not a problem, they delivered just as promised with advanced notice, and friendly fast setup. Great product and service. This kind of stuff makes me happy. Two things that could be improved (just to nit-pick): 1) after ordering, the order status seems to get stuck in processing until even after its delivered. Better transient status codes would have been better, but without issue otherwise. 2) as a feature comment, this line-up would have been perfect if it had support for home-automation systems like SmartThings or other z-wave/ZigBee systems.
Lots of savings!
I had my 15 year old washer with no problem replaced with this one. At first the washing cycle seemed too long for me but I realized it is using much less water and detergent to conserve, of course it will take longer! But it cleans amazingly and we are saving lots of water! The only con is that it's so deep, i have to tippy toe and reach inside the drum to get all my clean clothes. And I'm not a short person... But again the drum is so big I was able to wash my queen size quilt with no problem. Make sure you look at it at the store and try to grab something inside the washer.
Excellent washing machine. I had an old front load that would shake the whole house during its s...
Excellent washing machine. I had an old front load that would shake the whole house during its spin cycle. This washer is such a pleasure to use, very quiet and cleans extremely well, using a little bit of detergent. I like that the water level is commensurate to the level of the clothes so they are submerged during the wash and rinse cycles. Would purchase this washer again in a heartbeat. I have had it since August 2016. The only thing that it doesn't do a good job on is pillows because they tend to float to the top.
High Tech, Elegance, and Efficiency
That's the wash machine I was dreaming of. I don't have to guess about the load the LG washer calculates it automatically. The features are easy to use and if you make mistakes just turn it off and start all over again until you get used to it, which won't take too long. The LG washer washes the stained clothes brilliantly and the white linens come out fresh like new. This is the first time, I got a wash machine that works effortlessly no noise and a nice music goes off when the wash is done. My son has no problem use it because like most kids who use smartphone, tablets, laptops, found out quickly how it works and now, he does his own laundry, which is great for me. Love it.
Just love this washer.
Got rid of our front loader Kenmore which was garbage. This washer is great. Have not had any issues at all. Washing is a little different but once you understand how it works its great. Have not had any issues that some of the people give it a bad review for. Load it correctly and you will be fine. Have washed larger and small loads now problems. Everything comes out clean and fresh. Love the large deep tub we do less loads a week now. You do need to get to know the settings and once you understand how they work picking them is easy. After 5 or 6 different kinds of loads I had it down. Every know and then I will try something different to get to learn it more.
Great Washer and Dryer
Have owned a set for over a year now. Love them. Wife complained about how clothes weren't getting clean, fixed the problem by not filling it up to the very top with clothes. I have no problems with noise from it. My wife has a hard time getting some clothes out from bottom, I am 5'9 and have no trouble at all. Love the steam feature on the dryer, has come in hand many times. [This review was collected as part of a promotion.]
Love it so far
Replaced my small and outdated washer with this one. I am impressed by the drum size, how well it washes my clothes, and the many choices for wash cycles. My only minor complaint is the I am not very tall and have to lean in far to reach the clothes. The control panel is right where I lean and have accidentally turned on the washer a couple times. But not a big deal since I prefer having a top loader. Overall I am very happy with my purchase.
5 Star Review
Rating provided by a verified purchaser
This washer is efficient, quiet, and can take big loads.
We bought this LG washer to replace an old Kenmore that quit working. We were worried that having the controls at the front would be a problem, but it has not been. The washer works great, and it is fun to be able to look inside to see each stage of the washing process. [This review was collected as part of a promotion.]
Awesome washing machine. Huge and efficient. Delivery guys were great!
Awesome washing machine. Huge and efficient. Delivery guys were great!
Love this washer
I had read reviews this cited difficulties with washing getting close clean etc.... I haven't found a single thing I don't like about this washer. I've run large loads and I've also run a load with just two items and it works beautifully. I've washed rugs sheets clothing cleaning rags anything you can think up and everything comes clean. The fast spin is fantastic, things come out so much drier than my old washer could do. The only slight problem is that I'm short and it's a little hard to reach all the way down inside for that last small item. But hey -- small problem when all else is so good. I would definitely buy this again
MY WIFE NANCY & I LOVE THE NEW WASHER . THE SENSORS ARE GREAT AND EASY TO USE
MY WIFE NANCY & I LOVE THE NEW WASHER . THE SENSORS ARE GREAT AND EASY TO USE
THIS WASHER IS FANTASTIC
I had trepidation purchasing this washer online. From the moment I installed it I was proven wrong. This machine has provided wonderful service and will continue to for a long time to come. Great purchase [This review was collected as part of a promotion.]
Best Washer I have ever owned
I never write reviews but this washer is so great I just had to write a review. I must say I have always had a washer with an agitator so I was a little concerned if my clothes would get clean without one. My answer yes this washer gets my clothes cleaner than any other washers I have owned and does it with so much gentleness that I am truly amazed. I've read several reviews about it always being unbalanced but I have not had that problem at all. It is so quiet I have to go look to see if it's still running. It's very easy to operate once you get the hang of it. It's just an amazing machine. I know my water bill will be lower because it uses much less water than my old machine.
Purchased the set in January 2017. Been using these 2 months. So far I am happy with the quality....
Purchased the set in January 2017. Been using these 2 months. So far I am happy with the quality. The operation of High-Efficency washers is a different mind set compared the old spine cycle style. Bought the extended warranty for the washer.
So far so good! This unit is so much better than the front loader we got rid of! Sooo much better
So far so good! This unit is so much better than the front loader we got rid of! Sooo much better
What a machine
I had just purchased a GE top loader only about three years ago, and it died. Not only that, but it was small. I could force a king size comforter in it, but it could hardly handle it and it barely cleaned the soap out. This 5.0 LG is huge. Not only will it take a king size comforter, but there is room left over. It analyzes the load before it adds water to determine how heavy it is, or to balance it. (It spins a bit before water). Many different options. Glass door allows you to see what's happening. Plus this is by far the quietest washer I've ever had. It's off our TV room and we no longer need to crank the volume when it's both TV night and laundry night. And I'm sold on LG. Bought a fridge, stove, dishwasher, and now clothes washer. Great products.
Love my washer!
Wonderful washer, great features! Highly recommend LG products! [This review was collected as part of a promotion.]
I couldn't be happier with this washer, it does everything I wanted and more. It holds tons of clothing, its fast, and does a great job. I love it! [This review was collected as part of a promotion.]
This is by far one of the best appliance purchase I've ever made! Love it! [This review was collected as part of a promotion.]
Is is a great washer. We have been very happy with it, especially for the price. It is very dee...
Is is a great washer. We have been very happy with it, especially for the price. It is very deep so if you are shorter than 5'6" you may need a stool to reach the bottom.
Great features , nice looks.
Glad I purchased this washer it saves me time and money on water and power. [This review was collected as part of a promotion.]
It's a good product, so far working great. It is noisy and drum certainly is too low to pick up t...
It's a good product, so far working great. It is noisy and drum certainly is too low to pick up the clothes. Still I would say other features are great and so far have no trouble.
I have had this washer and the companion dryer set for about 1 year now. Pros: My clothes come ou...
I have had this washer and the companion dryer set for about 1 year now. Pros: My clothes come out clean, the drum is large and deep so there is plenty of room for a large amount or bulky items. It has rarely gotten out of balance when I've washed heavy items, but when it has its been pretty simple to adjust and continue. The look is sleek, love the tinted tempered glass top, and the front controls make for easy access. Cons: Although there are a lot of options on the controls, it's been cumbersome to customize my options, some options aren't allowed under certain settings. I'd prefer a little more flexibility in selecting settings. The front controls provide awesome easy access, unfortunately it's a little "too" easy! If I've selected the settings then reach in after (or during a cycle), I always accidentally hit the buttons and it changes where I'm at in the cycle. Would be great to have an "undo" button for those times, otherwise depending on where you are in the cycle, sometimes you end up having to start all over. Overall, it's a great set and I am happy with my purchase. Hopefully LG will make a few minor tweaks to future models, which would make this outstanding.
Excellent Washer, LG customer service is awful, HomeDepot stepped up more than expected!!
days The washer is fantastic! The only problem I've had is 49 days after we purchased it the machine died! LG service came out, didn't have the part, came out the next day, the part that was received was broken, 3rd time found the issue to be another part was needed and it was on back order Indefinitely. So LG is sending a new washer, in 4 - 6 WEEKS! On a whim i called home depot and they sent a loaner over the next day. Really grateful to HomeDepot, they really stepped up. LG, not so much. I hope this is a good product line and i just got a 'Lemon' but their customer service is really, really bad.
Work Horse for a Family of 6
I love that I can finally wash all the colors for my entire family in a single load. I've never had any issues with the quality of the clean no matter how much I've put in there. It's super easy to use and quiet enough that I have to leave the laundry door open now to have a hope of knowing when it's done. We also cloth diaper and I've heard horror stories about high efficiency washers, but by adding just a few extra rinses we've had NO problems. I'm in love with this washer!
Great washer, but
I just bought this washer, love the front controls, intuitive settings. But something that was overlooked by those who designed it is the fact that women with average length arms will have a hard time reaching the laundry in the washer. I have to use tongs to get it out. The engineers at LG have to come up with a solution, either a bottom that lifts up to bring the laundry higher or some other kind of way to get the laundry out. I did not buy the front loading because I have a back problem and can not bend too well. [This review was collected as part of a promotion.]
LOVE THE FRONT CONTROL.
The front control works well and is easy to view. Setup was easy and everything was included in the installation kit. [This review was collected as part of a promotion.]
I am over 6 foot tall and have a hard time reaching into the bottom of the washing machine to get the clothes out I actually had to buy my wife a step stool because she could not reach the bottom of the washing machine tub
I love this washer machine, but I am 5'5" and it is really hard to retrieve the clothes from bott...
I love this washer machine, but I am 5'5" and it is really hard to retrieve the clothes from bottom of the drum. Is there a resolution to this?
Not Happy with Wash Cycle
I have had this washer for a few weeks and at first I was very happy with it and was ready to give it a 5-star rating but I have been noticing it is leaving soap scum stains on my clothes so I have to run my clothes through another cycle to get them clean. Otherwise it seems to be a good washing machine - it is deep as others have said and I am 6 feet tall. The drum is huge! I would recommend this washer with reservations - if it starts cleaning better I will change my review but as of right now having to run my clothes through 2-cycles to get them clean is a waste of time and water. [This review was collected as part of a promotion.]
I want to like this washer but...
We've owned this washer 8mths and I'm rather disappointed. It sounds like a jet taking off in my laundry room on certain cycles and we have to shut the door. Washing sheets, towels, small blankets is a real challenge they enclose themselves, tangle and I usually have to do a 2nd cycle for it to even drain. Not my favorite, but not much I can do. [This review was collected as part of a promotion.]
I have had my washer now for 3 months. If I could get rid of it I would. No one informed me that I would have to purchase something to get my clothes out of the drum! I have tried standing on a stool to get them out but my arms just are not long enough! I think this is wrong!!! [This review was collected as part of a promotion.]
Buyer Beware unless you are 6 feet or taller
to reach your washed clothes you must stand on a stool to get your clothes from the bottom of the tub and I am 5' 7''. Beware if you don't have height of 6' or more. also with on/off panel in the front of the washer when you bend over to reach items you accidentally turn on the buttons and start a wash. poor placement. [This review was collected as part of a promotion.]
THIS IS THE NOSIEST WASHING MACHINE I HAVE EVER OWNED. I HAVE A LAUNDRY ROOM AND EVEN WITH THE DOOR CLOSED, WE CAN HEAR IT ALL OVER THE HOUSE. I REPLACED A 6 YEAR OLD LG TOP LOAD MACHINE WITH THIS ONE AND CANNOT BELIEVE THE NOISE DIFFERENCE. IT IS LEVELED CORRECTLY. MAYBE THE NOISE IS DUE TO POOR INSULATION. I DON'T KNOW, BUT IT IS AWFUL. [This review was collected as part of a promotion.]
We purchased this washer and dryer as we do not have room for a front load washer and very few we...
We purchased this washer and dryer as we do not have room for a front load washer and very few were in stock ready to deliver as our washer broke and could not be repaired. We were in a hurry. The washer seems to work decently, however the "diamond coating" on the front panel and the top are full of scratches and marks already. We have not even had it one month. The delivery service set their tools on the washer when they installed the dryer. No one followed through for a service call from Home Depot or LG Direct. Very disappointed in the resiliency of the control panel and the lid. It looks like someone dropped tools all over it and damaged it - oh wait! They did.
Oh to have purchased the agitator model.
Initial opinions: Keeping the unit in balance is paramount to avoiding premature breakdowns. The tub depth, although great for large loads, makes it difficult to retrieve small items, unless you're tall. (I strained my back). Be sure to keep a grabber at hand. Extended Warranties can be costly & typically expire right before breakdowns occur. The agitator models, though considered passé by the younger generation & questionably less efficient, are less problematic. For this reason, I would not recommend this product
We bought this a few months ago for a new house we built. At first all was well. Nice looking and cleans well, but lately there is a strong molding sewer-ish smell coming from it. Its bad! Cant figure it out. Might need to get with the warranty department on this unit. [This review was collected as part of a promotion.]
I bought this washer 6 months ago and it recently started falling apart. It makes a loud clicking...
I bought this washer 6 months ago and it recently started falling apart. It makes a loud clicking/grinding noise while on the wash cycle. I've contact LG customer service multiple times and I've gotten no assistance. LG customer service continually sends me a message to remove coins/paperclips from the washer tub and there are no coins/paperclips in the washer tub. They refuse to send anyone out to look at it. I'll be sending a claim to BBB.org for further assistance. STAY AWAY FROM THIS WASHER!!!!
Washing machine broke after 2 years of light use. The control board malfunctioned and cost almost $400.00 to repair, which is more than half of what the washer cost in the first place. LG customer service was terrible. Don't waste your time or money on this product.
The washer is pretty to look at, but a very poor performer. Even with the lid left open and soap...
The washer is pretty to look at, but a very poor performer. Even with the lid left open and soap drawer also left open, it collects mildew in the fabric softener tray. Also has lots of the black/brown flakes getting on your clothes, typical of these agitator-free washers. The worst part though is the performance on smaller loads. This "intelligent" washer cannot handle a load consisting of a single or just a couple of garments. It shakes and bangs around violently because it puts too much water in. Not very intelligent. Go with the old-fashioned cheap white agitator washer.
I have had this washer for three years, I absolutely hate it. Every time I use it I go through ...
I have had this washer for three years, I absolutely hate it. Every time I use it I go through a brain game trying to figure how or which cycle to use. It doesn't supply enough water, some loads come out partly dry. My clothes don't come clean. My towels are stiff from not good enough rinsing. There is no , or very little, movement inside the washer. How can things come clean just sitting in a low volume of water? I have tried to use the water plus feature and it only works part of the time and doesn't indicate when it is engaged. This washer is a piece of garbage. The cycles are so long and to stand there and babysit it to make sure it does the job is rediculous. I will never buy an LG product again, calling customer service does no good. I am the owner of 4 LG appliances, all bought at the same time, none have been as advertised. Never again.
I will never buy another LG product again. I've had this thing for about two weeks now and it's already crapped out on me. I did a load of laundry and it worked fine, I did another load and the next thing I know I keep getting an error code. And now I am having to call Customer Support because this thing won't work. [This review was collected as part of a promotion.]
Big as a Jet Engines
I love LG products, but in this case, I've got a major case of buyer's regret. I dream of beating this washer (and it's partner -- the dryer) with a crow bar every time I do laundry. Why do I hate them so much? I ordered them sight unseen from a local appliance dealer at a great price, which was my mistake and the reason I haven't requested they come and take them away. First, they are both the size of jet engines. I kid you not. They take up a ton of space for no practical reason. The gigantor washer tub might be great for a large family, but you can't wash 10 pairs of jeans in a few inches of water and now-a-days, technology controls the amount of water we use to do laundry to the point of being ridiculous. A huge drawback is that you can't reach the bottom of the tub, (which is where laundry ends up after the spin cycle!) unless you have cooking prongs to reach down and grab with. Awkward and inconvenient, to say the least. And who designs these high tech washer/dryers with all of the useless bells and whistles anyway? People who are driven by technology, but don't do laundry, that's who. The surface is slanted on both the washer and dryer, which makes them virtually unusable for any other laundry-related activity, such as folding clothes or leaving a basket on top. Are they efficient? Well, I'll give you examples of the dryer's capability, which tells the whole story. It takes 1 1/2 hours to dry two sets of bath towels, a kitchen towel and dish cloth OR two sets of sheets with 3-4 t-shirts thrown in. Two pairs of adult jeans and four pairs of board shorts takes about two hours. That should sum it up for you. [This review was collected as part of a promotion.]
Make sure you get the extended warranty!
I purchased my washing machine in June 2015, and one year and three months later, I am waiting on an estimate from an appliance repair person. I called the 800 number in the manual. The first person I spoke to tried to diagnose the washing machine over the phone, but she could not find anything wrong. The next LG customer service person I spoke to said that I could pay $400 for an extended one-year warranty, or I could pay $302 for a one-time service visit. He then told me that after I gave him my credit card number we could set a repair appointment! No thank you. I went to Home Depot to seek help; the manager was in a meeting. I have called a local appliance repair, and their diagnosis is that the clutch needs repair. I have done some online research, and this part is not cheap. AVOID THIS MACHINE!