Home Brands is supported by readers. Some links on Home Brands are referral links. If you use one of these and buy something, Home Brands may make a small amount of money. More info.
The 25.8 cu. ft. french door refrigerator by KitchenAid has features such as a filtered water and ice dispenser with multiple options, LED lighting, herb drawer, platinum-glossy interior, and customizable refrigeration drawers. This is one of the highest reviewed refrigerators available and most people love their's.
We purchased this refrigerator to replace a three year old one which had problems with the ice maker freezing up. The appearance attracted me to it instantly and after thoroughly investigating the Ice Marker and approving its design and material I went on to explore all the other features of the Refrigerator. The Multi drawer feature is my wife's favorite on a list of many for this refrigerator. The separate temperature controlled cooling drawer, replaceable air and water filters, produce drawer filters, LED lighting, water filter monitor, measured water fill etc. are all features that makes using it so much nicer to have and use. Both inside and outside the appearance is very eye appealing and we have been complimented on its looks by several guests to our home. My wife and I a very happy with this purchase, [This review was collected as part of a promotion.]View More Reviews
Love this fridge:) [This review was collected as part of a promotion.]
Love it , A lot of space and looks great [This review was collected as part of a promotion.]
Love how it looks and easy to keep clean [This review was collected as part of a promotion.]
Kitchen aid ref matches my current appliances at the home, lots of spaces for food and platinum interior really looks nice
Great looking refrigerator with lots of room. Love the measured fill feature. [This review was collected as part of a promotion.]
Great purchase. Be sure to watch the video on all the cool things this refrigerator can do. Automatic water fill is awesome. [This review was collected as part of a promotion.]
I've been putting off getting new appliances to do a full kitchen remodel, but luck has it the freezer side of my old fridge went out. I am in love with this multi-door fridge and the stainless steel finish. I won't even need to build a cabinet around it, hooray! The platinum interior was a surprise makes it a bit elegant, hadn't even occurred to me to consider an interior upgrade. There are so many great features can't mention them all, my top A list would be how quite it runs and the soft close drawers. Can't say it enough, I love my new Kitchen Aid. [This review was collected as part of a promotion.]
We were impressed by the initial design, but the features, quiet operation, and ample storage made the money spent well worth it! [This review was collected as part of a promotion.]
We love the fridge. I had a kitchen aid refrigerator that I bought in 1999. Nothing ever went out. We moved it to the patio of our new home. [This review was collected as part of a promotion.]
I replaced my side-by-side refrigerator with this one and it is incredible. I never expected or thought I could become this excited over a refrigerator. From the look of the appliance (outside and inside) to the way it operates and the layout of the shelves, draws, and compartments, I actually look forward to opening up the refrigerator each day. Yes, I know that sounds crazy, but I actually enjoy using it. [This review was collected as part of a promotion.]
Bought this refrigerator 2 weeks ago and only read the customer reviews after returning home from the store. Was really concerned that 1/3 of the reviews seemed quite negative, yet 2/3 quite positive. Thankfully, our experience has been highly positive so far. Delivery and installation went great, all features are working properly, and the design of the unit is just beautiful. Love the interior lighting, adjustable drawer space, organization of the freezer, adjustable shelf heights-it's 1 cu ft larger than our old unit but it can hold the contents of so much more! Also bought the lowest decibel dishwasher and love that baby too! If performance continues without issues, we'll replace our double ovens next. Bought the 5 year extended warranty for each appliance too-very well priced. [This review was collected as part of a promotion.]
If I could ADD more Stars to my rating I would---this refrigerator exceeds All my expectations-This is my 3rd Kitchenaid refrigerator in 25 years---and all of them are still working. But this is by FAR the most elegant and Beautiful and serviceable. I LOVE the (2) veggie drawers. I can't say enough about this refrigerator---Great Looking, very quiet, Great USEFUL features--the feezer section is Awesome and like I said the (2) veggie drawers are a salad lovers Dream. My only issue is the 1/2 shelf was broken upon delivery, and I have been waiting for a replacement shelf for over 4-weeks---this is not acceptable for me nor should it be for Kitchenaid. [This review was collected as part of a promotion.]
Extremely happy with our purchase. Only complaint is the bottom of the water/ice area on the outside of the frig. Cheap and doesn't hold much spill. [This review was collected as part of a promotion.]
I couldn't have picked a better refrigerator! Though it was smaller than the other models we looked at the design is very smart and utilizes every bit of space efficiently for great organization . [This review was collected as part of a promotion.]
Quiet operation. Seems as if fruit and vegetables last longer than compared to other refrigerators we have had in past. Nice working drawer mechanisms. Very pleased. [This review was collected as part of a promotion.]
I really like the extra drawer. I makes fridge more flexible and separates food better. I like the measured pour for water dispenser. Nice to fill coffee pot. Everything throughout the fridge and freezer is well lit due to LED lighting. I also like the built in water, and air filters and also the produce stay fresh insert. The only thing I didn't like was that I'm used to putting gallon of milk in door and if you do in this model, there is really only room for 1 more shelf instead of the two provided. I just put milk inside fridge now. I think this is the best overall fridge on the market.
This refrigerator has everything! favorite feature is the way it lights up inside! If you are planning on getting a new one, check this out! you won't be disappointed! [This review was collected as part of a promotion.]
Smooth delivery and beautiful refrigerator. All works as advertised and features are cool. Be aware that you'll have to do some careful trimming as all of the protective plastic wrap does not come off. You'll have various remnants of the protective coating that you'll have to remove with a razor blade or Exacto knife. Not hard to do but tedious because you will want to go slowly to avoid slips and scratching the beautiful finish.
We could not love this refrigerator more. The design and functionality is great but mostly we love the organization. We use the middle drawers all of the time so we aren't opening and closing the main doors as much. The freezer has great organization as well. We continue to be impressed by the Kitchen Aid appliances we have. And it's made in America so we were supporting our economy when we purchased it.
I bought this in November. We have gotten great usage out of it. The storage space in amazing. My family loves the flexible drawer and I love having the produce drawer. [This review was collected as part of a promotion.]
We upgraded to all black stainless steel appliances and absolutely love the look. It's a beautiful fridge and super easy to maintain. You barely see fingerprints which is an added bonus. [This review was collected as part of a promotion.]
now running our home for several months and no problem we also have your dish washed [This review was collected as part of a promotion.]
We bought this refrigerator about 2 months ago and have been extremely pleased with it. All the complaints i had with my previous one, i do not have with this one. Its quiet,it keeps everything cold but not frozen,I love the color inside and out, everything is staying nice and dry. It has so much vegetable space, space for tall items and extra drawers for meats, cheeses etc,and it has several layers in the freezer that helps to separate thin things and larger items. It cost more than I wanted to spend but it is well worth the extra cost! [This review was collected as part of a promotion.]
We purchased our Kitchen Aid refrigerator two months ago when our current refrigerator stopped working. We chose the Kitchen Aid after some research and multiple shopping trips. Some key features that helped make our decision: 1. Made in the USA, 2. Design. I love the way she looks on the outside, as well as the under-shelf interior lighting was a huge attraction for me. 3. The external two-drawer refrigeration feature. 4. Smaller freezer- we have a large stand up freezer in the garage, and like more refrigerator space. 5. Measured fill feature on the outside water dispenser. We have four kids, and fill lots of water bottles! I like her so much, I've named her "Octavia". [This review was collected as part of a promotion.]
I bought this two months ago and I love it! Great interior room. One drawback is lack of room for tall items...even with shelves adjusted....but the built-in ice maker in door provides much more interior room. [This review was collected as part of a promotion.]
it is a beautiful appliance the features are fantastic ... if you are in the need of a new refrigerator I highly recommend this o9ne I looked at a lot of what is new on the market and this one beats them all. the led lighting on the shelves is remarkable. everything is easily within reach both in the refrigerator and the freezer. I have had a lot of refrigerators over the years last one a LG and it only lasted 4 years with lots of service calls. this kitchenAid is by far the best of the best.... [This review was collected as part of a promotion.]
My favorite thing is the pull out drawers the fridge. This holds a lot and has never let me down space-wise. Water and ice dispenser is okay and works great so far. Freezer section has a lot of room with easy accessibility with pull out drawers. [This review was collected as part of a promotion.]
Had this for a month now, and really enjoying it. The main fridge compartment is a little tight, and requires a bit of forethought to organize well, but once the learning curve is through, it is just great all around. Wonderful look, and solid performance. [This review was collected as part of a promotion.]
Excellent product. We selected a line of of appliances and after looking at so many great brands, we chose the best. After owning it now for several weeks, this refrigerator has absolutely lived up to its excellent name and lineage of quality and excellence. [This review was collected as part of a promotion.]
This fridge has been a great feature in our home. The brand is reliable and resembles high quality. The only issue is they have a monopoly on the filters which can be expensive and take several gallons of water to clear up the fizz when they are first installed. [This review was collected as part of a promotion.]
The fridge has been front and THE center of our kitchen now for about a month and I honestly don't know how we survived without it! We eat very healthy and needed the extra space for all the produce and now we have it. I've noticed the produce stays fresher longer too which is a huge plus. We love our new fridge so much that I show pictures of "her" to all my friends. Very thankful for such a well made appliance! [This review was collected as part of a promotion.]
I have recently done my kitchen with all new KitchenAid appliances... I am so happy with all of them. A few weeks ago I finished off the kitchen with this refrigerator. This is by far the best refrigerator I have even owned. From the inside out the workmanship is deluxe. I would highly recommend it. I am sold on the KitchenAid product line. It will always be my first and last choice. [This review was collected as part of a promotion.]
I was a little unsure about the many drawers and doors on this refrigerator, but after using it for two months all I can say is IT'S PERFECT!!! There are so many options and the drawers are fabulous for my quick "go to" items. It is the most functional refrigerator I have had!! [This review was collected as part of a promotion.]
This is a beautiful refrigerator. It is ADA compliant and easy to use for the elderly and handicapped. Someone who is physically able, however, needs to change the air filter and water filters. We've purchased side by side KitchenAid refrigerators in the past and this has the best design and is the most beautiful. The dimensions work with our older kitchen but hopefully, if and when we need a new refrigerator, we will still be able to get one that isn't any higher than this. The doors are thicker because of added insulation but there is still clearance. We looked at the counter depth units, but they are too tall for the space. The delivery men, who are employees of the appliance store we bought it from, were extremely careful with both our old refrigerator and this new one. They were careful getting it into our kitchen and assembled it without any cockeyed doors or missing pieces. [This review was collected as part of a promotion.]
I got this for my newly constructed home and I'm glad I did. With the 5 doors, it's easy to pick what you want. The dispenser with lock is a great feature that is a must with kids around. With no finger print mark and bold handles, it's stylish, amazing and it blended very well in my Kitchen. Highly recommended . [This review was collected as part of a promotion.]
We have owned this refrigerator for a month now and I would highly recommend this appliance. The features are wonderful and I love the platinum interior. The refrigerators other features such as the 2 extra drawers with the slow close feature are extremely helpful when you have full hands and small children. [This review was collected as part of a promotion.]
Nice refrigerator. BUT: The left hand door has to be pushed closed firmly or it will not be fully closed. The water/ice dispenser leaks almost continuously. Can this be fixed? [This review was collected as part of a promotion.]
I bought this refrigerator July 2016, noticed a few observable issues. The water dispenser sprays out in a strong wide stream and causes water to go everywhere. Water should dispense in a straight stream into the glass, no mess. The water dispenser lower removable plate does not stay or lock in place. Recently (Nov 2016) noticed water and ice buildup on the bottom freezer door seal. Cleaned all ice and water from seal and ensured a good seal and door is closing properly. Water is still leaking into the lower freezer door and freezing up on the seals and inside the bin. Water was also noticed leaking from the back of the ice maker as well.
I bought this 2 months ago. I absolutely love it!! It has so much more refrigerator space than my old side by side. The freezer has so much more space also. the extra two drawers make a big difference. I would highly recommend this refrigerator to all my family and friends!!! [This review was collected as part of a promotion.]
Bought this about 2 months ago and absolute love all the wonderful features and the roominess and organization. I was skeptical about the bottom freezer, but it's one of my favorite features ! Also the drawers for fruits and vegetables makes them easier to see and reach. [This review was collected as part of a promotion.]
Best looking refrigerator we have ever owned. We are still playing around on where to place our shelfs for maximum functionality. Also, on the pull back shelf tall things in the front block the view of things behind. Don't know how to change this but some of our food items tend to get buried so that we have to take out the taller items to reach those behind. We really enjoy the two pull out drawers for cheese and produce. Also the filter in the in refrigerator basket is keeping our vegetables much fresher for longer than was true with our last refrigerator. All in all this is a great product. [This review was collected as part of a promotion.]
The wheels are, unbelievably, are inadequate for the weight of the unit. We had to replace them immediately after installation since the plastic interior was eaten up with just the install! Wheels we're cheap and a pain to install...should have at least metal on the axis. The water feed in the door has already failed to shut off after filling our glass, which is concerning. But, love the style, the compartmentalized drawers which saves having to open the large doors. [This review was collected as part of a promotion.]
I am a KitchenAid girl all the way. From the moment I saw this refrigerator last year, I knew it would be the one to replace my old one of 24 years. It's a wonderful refrigerator, however, the max ice feature seems to not produce ice faster or more than usual. Since they still sell bagged ice at the store, I'm not crying about it. Thanks KitchenAid for another outstanding product, this is my first appliance and I can hardly wait to complete my kitchen with the matching pieces. [This review was collected as part of a promotion.]
It's such a beautiful refrigerator and I love it. My only thing is that by having all the drawers seems to decrease storage space. I have a large family and after a Costco trip this can be a problem in the freezer. But other than that I love love love it. Everyone who has come over has commented about how much they like it and how beautiful please if it is. We plan on changing the rest of our appliances to match. [This review was collected as part of a promotion.]
It's a great fridge. Looks great and lots of great storage option. Only issue is the water dispenser flow is like it has a prostrate issue. The device dept is ordering a new hose kit to fix the issue. Other than that we are very satisfied. [This review was collected as part of a promotion.]
I love the easy to use compartments. The freezer is amazing with the pizza compartment and pull out trays. I'm pleased with the purchase but wish the finish was durable... should have stuck with a plain stainless and would have been 100% [This review was collected as part of a promotion.]
I really love this refrigerator, me only problem I have is the tray beneath the water dispenser comes off way too easy. It flies off when we close the door almost every time. The stainless steel also smudges easier than any I've had before and doesn't just wipe clean easily.
Love this refrigerator! Lots of interior space, versatile shelving, the bright LED interior lights, the grey interior and lots of drawers for veggies, fruit, butter, etc. Makes our old refrigerator look like an antique! [This review was collected as part of a promotion.]
Just purchased this fridge. Very beautiful and thoughtful design. Functionality is exceptional. Bright led lighting and tons of organization options both in the fridge and freezer compartments. My only qualm is the outer door ice/water tray is not well built and pops out of the shelf. Not a good thing to have that tray pop out when filling a glass with water or ice. Otherwise i love this fridge and would recommend it. The ice maker works very well and so far keeps up well under heavy ice requirements :) [This review was collected as part of a promotion.]
We bought this a month ago and we had to have it replaced immediately because there was a defect in the shelving that could not be fixed. We called and right away they sent someone out to check on it and then replace it without a hassle! Now it's amazing and we love it! All of the features are beautiful and it holds everything we need it to and more! [This review was collected as part of a promotion.]
I purchased this refrigerator after much research for my new construction. It is a beautiful addition to my kitchen and I am impressed with the amount of space it provides. We had a few issues with the ice maker producing ice very slowly and called a technician to come out and take a look. He turned our freezer down to -5*F (from 0*F) and the refrigerator down to 35*F (from 38*F). The technician said that because the ice maker is in the refrigerator door you need to keep the refrigerator a little colder to accommodate. This seems to have helped and it is now producing ice. The two slow close drawers are great. We use the "Cold Drinks" function and it really does keep your drinks extra cold! So far this seems to be a great purchase and I look forward to many more years with this gorgeous refrigerator!! [This review was collected as part of a promotion.]
I have had the refrigerator 2 months and already have issues. The freezer door does not seal properly and frost is building up around the door. Finally got a service guy out here yesterday and he recommends a new freezer door as the one on the unit appears slightly out of square and does not seal properly. It also has a very low pitch whine that I don't like, but can live with. This is an expensive unit! I shouldn't have to be dealing with repairs this early! Maybe it's just my luck. The features on this refrigerator are awesome and it looks great.
Inside the fridge you will find outdated design elements along with a poor quality shelf system that has very weak shelf brackets Only time will tell about its reliability
This fridge looks really great but the doors and drawers are never aligned and the technician that came to fix the doors did not manage to get them aligned. [This review was collected as part of a promotion.]
i bought this a month ago and i don't think i like it, the freezer is way smaller than i imagined and the ice maker and water drop is loud [This review was collected as part of a promotion.]
Cooling fan broke within two weeks of purchase. [This review was collected as part of a promotion.]
First fridge lasted about 3 months. The water/ice dispenser leaked into the door of the fridge and caused it to leak and rust on the inside. They exchange for a new fridge. 2nd fridge...water dispense leaked from the door out into the kitchen....then compressor went...all of the food was spoiled. Kitchenaid's response was 1st that they would repair the fridge (covered by warranty), give me a $50 gift card, and extend the warranty by one year. After they offered this, I asked for a supervisor considering I thought this was a lousy response (>$300 worth of food spoiled, 2nd refrigerator, multiple times having to schedule repairs and refrigerator deliveries). The supervisor offered $100 gift card OR a 1 year extended warranty. The supervisor actually offered less than the first person (unless they value their warranties at $50 per year). He also offered to read the warranty manual to me…..I asked for another supervisor. The 2nd supervisor, and 3rd person I spoke with during this approximate 1 hour fiasco, informed me that the first person was wrong, and the best they can do is a $100 gift card or a 1 year warranty. Their repair company scheduled to fix the fridge 6 days after they came to tell me its not working. No one from Kitchenaide asked me if I had another fridge, if I had medication that needed refrigeration or other needs. Hopefully a decision maker from Kitchenaid/Whirlpool will see this review and respond with a better solution.
If I could give this refrigerator a zero rating-- I would. I purchased this along with the matching micro/oven combo. Immediately upon installing this refrigerator, water began pouring in around the filter. We turned the water supply off as soon as we discovered the leaking. Later that day, the door started beeping as if it was open--but it wasn't. A week later, the "approved" repairman came to look at the refrigerator and determined it needed a new filter assembly, a damper kit, a new HV board, and a new dispenser. His recommendation to KitchenAid was to replace the product since it was brand new. The technician said "no". We'll send a second company to fix the appliance as their fine print says "repair only" no "replacement"! I am stuck with this lemon! By the way, I also had to report that the oven does not heat either. A repairman was sent for that product too!
Ice and water nightmare. Ice door does not close unless pushed closed. Ice machine stops when it says order filter. Kitcheaid does not reply to emails and warranty issues. 6 months old and ice maker is non functional [This review was collected as part of a promotion.]
I wish the reviews on the ice maker were available when I purchased this refrigerator. When the filter goes out at about 5-6 months the ice maker stops working. I just looked inside the back of the unit abd there is ice build up. I purchased the extended warranty thank God and hope I do not have an issue since I am retired military and don't have patience for ignorance. If Kitchen Aid is aware of this issue why have they not taken the extra steps to fix the issue. I will be calling tomorrow morning and will post again. This is my first time buying a KitchenAid product and I wanted to purchase since it is made in America. This is why individuals result to buying imports https://www.homebrands.org/files/kitchenaid needs to do a better job with customer service and listening to online reviews if they want to be competitive with other companies such as lg which my husband wanted to purchase and i convinced him otherwise. i'm sure we won't be purchasing again. It's a shame since there was nothing wrong with our LG we had for 15 years and I just wanted a new one. Wish I had it back!
This refrigerator began showing rust spots all over it within a few months of purchase. KitchenAid will not honor the warranty because they say I live in a high humidity environment, where this can be expected to happen. So, don't buy this product unless you live in the Southwest. I certainly won't be buying any more KitchenAid appliances.
Defective ! We received the refrigerator on Saturday (3/18), had to let it run for 24 hours before we could use it (as stated by the manufacturer). We noted immediately that the freezer drawer was difficult to open, and that the self closing feature didn't work (defective). On Sunday it was obvious that the freezer was not working correctly, the freezer was covered in frost, and water was leaking from the bottom where the frost was melting. Went into our local store to ask what we should do, the sales person said that we had to contact the delivery company and we only had 24 hours to file a case for repairs. The delivery company was closed on Sunday so we couldn't contact them within the 24 hour period (we called from the store). The sales person then went on to say that other than working with the delivery company our next step is with the manufacturer to seek repairs. Really, a $3,400+ appliance that doesn't work upon delivery and HD doesn't want to stand behind it. If we could give ZERO stars Home Depot and Kitchen Aid would have earned it! On Monday we contacted the delivery company, they said to call the manufacturer or Home Depot? Quite the run around and seems that no one wants to take responsibility for the problem. After numerous phone calls Maytag (apparently the parent company of Kitchen Aid) is sending a repair technician out later this week to look at it, we'll see how that goes. In the mean time we really can't use our kitchen as we now have two large refrigerators in our smallish kitchen. To open cabinets I have to move the old refrigerator around. On Sunday we were assured that the Department Manager from Home Depot would be calling us, we have yet to hear from anyone at Home Depot.
This is my first experience with KitchenAid products and it will be my last. We bought our refrigerator at the end of November 2016 and already we've had to have a tech come out and look at our fridge. The freezer door doesn't stay closed. All of our food in the freezer was ruined. We were told by KitchenAid it would take 6-8 weeks to replace the door. Not sure what they expect us to do for 6-8 weeks with no freezer? Not to mention that it makes a horrible loud noise at times. Yesterday, the ice machine in the door of the fridge stopped working. I came home to water all over my wood floors. I was told that they would send a tech out to look at the ice maker. Also, the water that comes out of the fridge is never cold. KitchenAid refuses to replace our fridge. So, now we have a freezer door that doesn't stay closed, an ice machine that doesn't work and no cold water. We upgraded all of our kitchen appliances with KitchenAid and it's been a horrible experience. The broiler on our oven doesn't work. Of course, I'm waiting on a tech to look at that as well.
Move along in the aisle and choose a different fridge. Challenges with the ice maker within the first couple of weeks. Multiple visits from repairmen ultimately resulting in the compressor failing, being replaced, and failing again. Makes for an attractive storage cabinet that holds any items that can be stored at room temperature. As the happiest man on Earth, I look at it like having a second pantry closet. Whole unit needs to be replaced and I'm in a 14 business day waiting period to hear when I might get a replacement unit...and this is the "expedited" replacement service offered by KA/Whirlpool. It's also on me to call each day and get a status update on my reference number so I can spread my cheer throughout KA/Whirpool customer service team.
Our Kitchen project was delayed and by the time we recieved all of our appliances the rebate date was expired. Instead of Kitchenaide honoring their rebate, I was told on the phone "too bad". Really!?! After buying 2 refrigerators and all 4 of our appliances from you guys? Last KitchenAide appliance I will ever buy! [This review was collected as part of a promotion.]
We installed this refrigerator in early September 2016 and five days before Thanksgiving the fridge and ice maker stopped working. Here we are almost 2 weeks after the service call with no working refrigerator. We have to put bags of ice in the fridge to keep our items cold until KitchenAid service guy can come back out and install a new computer board for the ice maker and refrigerator. This is a $3,800 refrigerator! And we purchased it based on the reviews. Not sure if we got a lemon or what. Very frustrating.
We bought this back in May 2016 and the refrigerator has never worked properly. Standing water pools and freezes below the two soft close drawers. The standing water then overflows into the freezer and forms icicles under the top seal of the freezer. I can pull out and remove the two soft close drawers in order to remove the ice and water but two weeks later, it will flood again. I took off the back cardboard panel and checked the tray under the refrigerator to see if water would travel down the tube to evaporate in the pan but it was dry. The drip tube does not seem to be able to move the water to the low tray under the machine where it can evaporate.The ice machine makes ice that melts in the bin. The right soft close produce drawer makes noise when closing. We have been happy with other Kitchenaid appliances in the past but this expensive refrigerator is a disappointment.